Ghiffari Hendana

Network Engineer

Bandung, West Java, Indonesia

About

A Telecommunication Engineering graduate, love to travel and learn new things in life.

Experience

  • Infranexia (Jakarta, Indonesia · On-site)
    • OFF 2 OSS Application Support (Talent Mobility)
      Jul 2025 - Present · 1 yr

      - Monitoring, troubleshooting & escalate Network Element availability in TR2 (Metro Ethernet, BRAS, PE, P Router & etc) - Monitoring traffic occupancy growth & collaborate with HO & Network Area team - Perform network troubleshoot and configuration in Territory 2 - Monitoring preventive & corrective maintenance - Supervised project deployment progress

    • OFF 3 OSS Application Support (Talent Mobility)
      Aug 2024 - Jul 2025 · 1 yr

      Regional Network Operation (RNO) Territory 2 OFF 3 OSS Application Support: - Monitoring, support deployment, dismantle & validation Seat Management BKO OFF 3 IP & Service Node Operation - Monitoring, troubleshooting & escalate Network Element availability in TR2 (Metro Ethernet, BRAS, PE, P Router & etc) - Monitoring traffic occupancy growth & collaborate with DSO & Arnet to upgrade trunk capacity - Perform troubleshoot and configuration in Territory 2 Network Area - Monitoring preventive & corrective maintenance by Arnet - Supervised project deployment progress

  • Telkom Indonesia (Full-time · 4 yrs 7 mos)
    • National Talent Program (NTP)
      Aug 2024 - Present · 1 yr 11 mos

      Talent Mobility to PT. Telkom Infrastruktur Indonesia (InfraNexia) as OFF 2 OSS Application Support

    • OFF 3 OSS Application Support
      Jul 2023 - Jul 2024 · 1 yr 1 mo

      Regional Network Operation (RNO) TREG 2 OFF 3 OSS Application Support: - Monitoring & Support deployment, dismantle & validation Seat Management - Monitoring & escalate OSS Application Status - Monitoring, troubleshooting & escalate Intranet Availability. BKO OFF 3 IP & Service Node Operation - Monitoring, troubleshooting & escalate Network Element availability in TR2 (Metro Ethernet, P Router, PE, BRAS, ASBR & etc) - Monitoring traffic occupancy growth & collaborate with DSO & Arnet to upgrade trunk capacity - Perform troubleshoot and configuration in TR2 Network Area - Monitoring preventive & corrective maintenance by Arnet - Supervised project deployment progress

    • OFF 3 OM IP Network & Switching
      Jan 2022 - May 2024 · 2 yrs 5 mos

      Responsibility: - Monitoring network performance in Tangerang Region - Do Preventive Maintenance (PM) for Metro-Ethernet (ME) device - Do Corrective Maintenance if an accident occurs for ME device - Perform troubleshoot if an incident or service degrade occurred - Perform configuration by remote on IP/MPLS network - Perform improvement on IP/MPLS network by doing upgrade link capacity, re-engineering, module insertion/ replacement/ upgrade & migrate service within same or new box (hot/ cold swap) - Collaborate with another division (IS, AMQE, CCAN & WAN) to provide port allocation for new service integration or upgrade uplink capacity for L2/L3 switch, OLT/ GPON and any other system. - Supervised project activity performed by vendor or third parties

  • IPRAN Technical Engineer at ZTE Corporation
    Jun 2021 - Dec 2021 · 7 mos

    Project Indosat. Responsibility: - Monitoring project activity as L1 & L2 escalation for EOS (OH/NOH) - Perform configuration by remote on IP/MPLS network - Perform troubleshoot & create RCA if an incident occurred - Provide CAB meeting to customer for project activity - Do daily meeting with customer regarding performance and progress of project activity - Perform escalation to TAC/RND/L3 regarding issue on IP/MPLS network or the devices

  • Datacomm Diangraha (Jakarta, Indonesia)
    • Network Engineer Team Lead
      Oct 2020 - Jun 2021 · 9 mos

      Project Indosat. Responsibility: - Monitoring project activity as L2 escalation for EOS (OH/NOH) - Perform configuration by remote on IP/MPLS network e.g. provisioning service, troubleshot service down (l2 & l3vpn) and re-route service tunnel. - Perform troubleshoot & create RCA if an incident occurred - Perform training & sharing session for new & current engineer - Leading & mentoring members (Field & Network Engineer)

    • Network Engineer (Method of Procedure Team/ Back Office)
      Oct 2019 - Sep 2020 · 1 yr

      Project Indosat. Responsibility: - Provide MoP for project activity (installation, integration, upgrade module & firmware, protocol activation and also migration for b2b, cellular & core network) - Monitoring project as L1 escalation for engineer on site (EOS) - Provide CAB meeting to customer for project activity - Perform escalation to CE (internal) according implementation of LLD, scope of work & detail of project activity

    • MS Engineer
      Jul 2019 - Sep 2019 · 3 mos

      Project Indosat. Responsibility: - Provide technical support to customer site - Troubleshoot hardware faulty and perform replacement

  • OJT BTS Engineer at PT.GCI Indonesia (JIESAI)
    Jul 2017 - Nov 2017 · 5 mos

    Internship, SoW: - Implementating Huawei BTS (Project TSEL) - Troubleshooting BTS down/ problem - Integrate new BTS to live network - Commissioning Microwave