Cergy-Pontoise, Île-de-France, France
BBA Student at ESSEC Business School | Digital Marketing Enthusiast | Passionate about Driving Online Growth
- Oversee daily operations and assure smooth communication between management and operational staff - Supervise internal workflow and administrative functions and backend processes to enhance efficiency and execution - Drive operational alignment between departments, set priorities and lead team performance - Facilitate scheduling, documentation and internal communications to coordinate day-to-day operations - Produce structured systems and workflows to improve accountability, productivity and overall team performance - Serve as a critical communication link between leadership and staff to ensure operational consistency and problem-solving - Assist business growth by supporting process optimization, operational planning and team management initiatives
- Lead and managed a team, setting priorities, monitoring performance, and ensuring operational alignment - Oversaw backend operations, including internal processes, coordination, and performance reporting - Managed administrative functions such as documentation, scheduling, and internal communications - Ensured smooth day-to-day operations by acting as a key link between management and operational teams - Implemented and maintained structured workflows to improve efficiency, accountability, and execution
-Conducted extensive cold calling and emailing to generate new business opportunities and engage potential clients. -Led client onboarding processes, ensuring a seamless transition and positive experience for new partners. -Provided strategic support to the CEO across various tasks, including business development, operational planning, and market research. -Developed and refined sales outreach strategies, improving conversion rates and expanding the company's client base. -Managed relationship-building efforts with prospective clients, fostering long-term engagement and trust.
- Conducted market research to find important trends and business prospects in the fintech and telecom industries. - Conducted a competitive analysis, investigating digital channels and learning about their promotional tactics. - Carried out a thorough social media audit, assessing the amount of interaction and content on all Monty Holding firms. - Helped with the monthly social media performance report creation, monitoring important indicators such as follower growth, engagement, and reach. - Monitored social media post interaction and gathered insightful user input to support sentiment analysis. - Actively managed communities, responded to messages and questions on social media, and encouraged communication with followers. - Helped create the monthly content calendar, making sure that pertinent and timely postings were made on various social media channels. - Drafted social media content, such as campaign slogans, taglines, and captions, to support copywriting efforts.
- Enlarged and carried out social media techniques, that resulted in a 10% increase in brand engagement on multiple platforms. - Designed tailor advertising campaigns, resulting in a 10% increase in sales and 5% increase in conversion rates. - Partnered up with influencers leading to a 25% boost in content reach. - Produced exceptional content that resulted in a 25% increase in customer involvement.