Qualicum Beach, British Columbia, Canada
IT professional with 19+ years solving the problems that fall between the cracks, where multiple systems meet and nobody owns the fix. From pulling cable to enterprise software sales, I've built a career translating complex technical concepts into real business outcomes. Most recently at VertiGIS North America, I launched their FM product to the North American market, led technical demonstrations across three continents including a 3-week Australia roadshow, and drove pre-sales activities for enterprise clients. I build things, explain things, and connect the dots between what technology can do and what people actually need. Currently exploring opportunities in solutions engineering, technical consulting, IT analysis, or anywhere I can help people use technology to improve how they work. Based in Qualicum Beach, BC. Open to remote or relocation.
• Developed and maintained enterprise integrations and APIs using TypeScript and Python, serving Fortune 500 clients including Suncor and Encana • Built automated demo environments and configuration tools, reducing setup time by 75% through custom scripting and database optimization • Led technical aspects of 3-week Australia roadshow, delivering high-impact demonstrations across manufacturing, facilities, and government verticals • Collaborated with engineering teams on product development, contributing to technical specifications, code reviews, and architectural decisions • Created comprehensive technical documentation, code samples, and developer onboarding materials for both internal teams and enterprise clients • Spearheaded VertiGIS FM (CMMS/facility management) launch to North America, securing 2 enterprise adoptions through targeted technical demonstrations • Designed proof-of-concept solutions and custom integrations, translating complex business requirements into scalable technical architectures • Mentored sales staff on product knowledge and technical best practices, enhancing team's ability to understand customer workflows and pain points
• Developed comprehensive technical documentation and troubleshooting guides for enterprise software implementations • Created automated testing scripts and validation tools for software quality assurance • Built internal tools and utilities to streamline support processes and reduce response times • Collaborated with development teams to identify and resolve software defects • Provided technical expertise for complex customer implementations and integrations