Montevideo, Montevideo, Uruguay
I am a Technical Support Engineer with one year of experience, specializing in Windows Server, storage, virtualization, and high availability. I have a strong foundation in analysis and problem-solving, acquired through my daily work with ticketing systems, where I provide "break-fix" solutions and perform root cause analysis. Technical Skills: Windows Server: Deep knowledge of storage technologies, virtualization with Hyper-V and Failover Cluster. Log and Trace Analysis: Experience in analyzing system events, logs, process traces, and network traces for incident resolution. Active Directory: Object permission management and domain creation. Networking: Network configuration and use of Wireshark. Communication: Fluent in Spanish and English, with skills for effective communication with clients through email and video calls. Documentation: Experience in producing technical documentation in English. Education: Diploma in Software Testing (Centro de Ensayo de Software - FING), including an internship at Switch Software Solutions. AWS Re/Start (Fundación Forge & AWS), with AWS Cloud Practitioner certification. Web Development HTML, CSS, JS and UX/UI Design with Figma (Self-taught) In addition, I have two years of studies in architecture (FADU), where I acquired skills in AutoCAD, SketchUp, Twinmotion, and V-Ray. This experience gives me a unique perspective and design skills that I can apply in the technological field. I am looking for new professional opportunities in the IT sector where I can apply my skills and continue to develop.
I am a Technical Support Engineer with one year of experience, specializing in Windows Server, storage, virtualization, and high availability. I have a strong foundation in analysis and problem-solving, acquired through my daily work with ticketing systems, where I provide "break-fix" solutions and perform root cause analysis.