Greater Tokyo Area
Multilingual and highly motivated HR expert with working experience in Mid-career recruiting, HRBP and HR process optimization. In the ever-evolving world of today's society, developing our staff to adapt to the needs of our customers, challenge the status quo and drive the expansion into new products, services and markets is key. As HR expert, I strive to improve the working environment and customer experience by hiring the best talents on the market, develop our junior staff into future leaders of the industry and break the lethargy of old processes and systems.
Planning and organization of small to large scale internal events, management communications, as well as in-depth definition and exploration of the corporate culture of the company.
HR Business partner in charge of the departments Sales, Customer Services, Communication and the Transformation Office at Mitsubishi Fuso. As such, I am posing as the main contact point and window person between our offices/employees and the HR department. By providing pro-active strategic input to our business partners regarding topics such as HC planning, recruitment, employee engagement and customer satisfaction, I am actively seeking to improve the employee experience and customer experience to make Fuso a company that not only leads in terms of products, but also as an employer and as a brand our customers can trust in. Main tasks include: - Stakeholder alignment - Pro-active HC planning and recruitment - Employee engagement - Customer Satisfaction - Introduction and enforcement of HR Policies within the offices - Improvement of employee satisfaction, engagement and retention rates - Report Creation Projects include: - Employee Retention: Cross-department project that creates a multi-pronged approach to collect the employee feedback (Exit Interviews, Retention Reports, Feedback Systems), increase employer engagement (pro-active promotion of HR and company policies and benefits) and work environment improvement - Customer Experience: Company-wide project focusing on improving the awareness and understanding of CX across the company. Multiple sub-projects will be gathered under the umbrella and streamlined with the united goal of putting our customer as the focus point of each and every decision - Improvement of internal development: A project with the goal of improving the frame of preparation of our employees to reach their next career steps (e.g. management, topic expert etc.)
Responsible for the recruiment of Mid-Career employees, both Japanese and foreign, for the following departments: - Operations & Lifecycle Management - Research & Development - Quality Management - Communications - Sales & Customer Services In this position, I successfully managed the following tasks: - Headcount planning and discussion - Hiring Strategy Creation - Streamlining of the external hiring process - Interview Conduction with potential candidates (Japanese, German, English) - Stakeholder management (Japanese, German, English) - Employer Branding via Job Portals and Fairs - Maintenance of our internal and external job portal - Recruiting Agency alignment Other projects: - Improvement of internal information sharing via a shared information hub - Automation of repetitive administrative processes - Retention Report Establishment
Intern in the recruitment team of MFTBC, supporting the external and internal recruitment for every department.