Zurich, Zurich, Switzerland
"Design is a funny word. Some people think is how it looks. But of course, if you dig deeper, it's really how it works" – Steve Jobs. My goal is to innovate in the way people interact with the technology towards a more clean and intuitive way by putting the user at the forefront of every decision.
- Lead UX design initiatives for internal and client-facing airline software products. - Collaborate closely with developers and product managers in Agile squads to define and deliver user-centered features. - Conduct user research, usability testing, and data analysis to inform design decisions. - Create wireframes, interactive prototypes, and handoff-ready UI components. - Contributed to the development of a scalable design system adopted across multiple Lufthansa products. - Facilitated ideation workshops and design sprints with cross-functional stakeholders.
- Gather and evaluate user requirements - Website design - Market research/strategy - Planning and preparing presentations - Communicating new product developments to prospective clients - Marketing content creation - Providing management with feedback
- Marketing Plan - Market Research - Marketing Campaigns (Social media & On-Site) - Social Media Growth - Content Creator (Social media, Email marketing, Blog) - Website Maintenance - Ads & Analytics Tools (Google & Facebook) - Corporate Clients Acquisition
- Business Ideation, Creation & Development - Preparation financial projections & forecasts - Facilitated workshops and co-creation sessions with stakeholders. - Defined product strategy and marketing roadmap. - Led design and content teams to ensure brand consistency and user engagement.
- Project Client Database Management - Project Event/Marketing Organization - Project General Support - Project Customer Support - Corporate Clients Support - User Research - CRM Manager
- Development of comparative charts of prices for different projects - Communication with suppliers - Collaboration with the offices in Madrid and Barcelona - Purchase of equipment by Oracle - Control of payments and deliveries - Control and storage of delivery notes and invoices