Barcelona, Catalonia, Spain
Senior sales professional with 15+ years of experience driving revenue growth, leading high-performing teams, and building strong client relationships. Results-oriented with expertise in sales leadership, coaching, and consistently exceeding business objectives.
Lead and motivate a team of 5 employees in a fast-paced operational environment, ensuring performance targets and safety standards are consistently achieved. Coordinate daily activities, coach team members, and resolve operational challenges while contributing to an average on-time performance of 72% and managing approximately 6 aircraft turnarounds per shift. Collaborate across departments to deliver exceptional service and drive continuous operational improvement.
Consistently achieved 150% of monthly sales targets through consultative selling, cross-selling protection packages, vehicle upgrades, and additional services. Maintained a sales conversion rate of 65% while managing an average of 25 rental agreements per day and delivering an average Net Promoter Score (NPS) of 9.2. Supported the onboarding and training of 7 new team members, becoming a key reference for sales best practices, product knowledge, and operational guidance.
Processed an average of 35 international money transfer and foreign exchange transactions per day while maintaining 100% accuracy and full compliance with company procedures. Advised customers on financial services, handled cash transactions of up to 10k, and consistently delivered excellent customer service in a fast-paced financial environment.
Conducted approximately 35 outbound cold calls per day to prospective customers across Spain, promoting mobile and broadband services. Identified customer needs, presented tailored offers, handled objections, and achieved a sales conversion rate of 25%, having a sales target of 125%, consistently exceeding monthly sales targets by generating more than 20 new contracts per month.
Senior Sales Associate in a leading fashion retail chain specializing in clothing and accessories. Provided customer service, assisted with product selection, and supported sales targets in a fast-paced environment. Responsible for store presentation, merchandising, floor organization, and stockroom tasks including inventory control and merchandise replenishment.