Gerhard van Staden

Technical Success Manager | Digital Transformation | ZTNA Engineer

London Area, United Kingdom

About

Experience

  • Technical Account Manager at Zscaler
    Dec 2024 - Present · 1 yr 8 mos

  • Rabobank (London Area, United Kingdom)
    • Senior Workplace & ZTNA Engineer
      Feb 2019 - Nov 2024 · 5 yrs 10 mos

      London branch on-prem to cloud Proxy Migration using Zscaler Internet Security (ZIA). Deployed Zscaler Client Connector (ZCC) during Covid to 40 000 devices. Introduced VPN split-tunnel design if ZCC is detected to secure Internet traffic and avoid back-hauling traffic. Staged implementation of Zscaler Digital Experience (ZDX) to diagnose remote performance issues. Zscaler Machine Tunnel (ZMT) to support first time login, legacy on-prem SCCM and outdated cached credentials. Global Design and implementation of Zscaler Private Access (ZPA). Core Application Segmentation to ensure traffic prioritisation for legacy on-prem Domain controllers, DFS,SCCM, RDP and SQL for better user experience. Designed Access Policies and device postures for Virtual Engineers Workplace (VEW) to enforce limited access compared to Corporate managed devices. Windows 11 & ZCC Strict-enforcement Autopilot deployment. Promoter of Zscaler Deception.

    • Senior Technical Engineer (SCCM)
      May 2013 - Feb 2019 · 5 yrs 10 mos

      Global support of SCCM infrastructure. Implementation of 1e Web-wakeup. Procurement driver of 1e Nomad for optimised software distribution over slow network links. VPN replacement using Big-IP F5 Solution. Designed F5 VPN host checks to ensure corporate device compliance prior to connecting. (Visual Policy Editor). AdminStudio Packaging of MSI and Appv applications.

    • SCCM Compliance Engineer
      May 2011 - May 2013 · 2 yrs 1 mo

      Maintained 98% MS Security compliance within remote regions of Argentina, Brazil and Chile. Managed and assisted with remote software distribution within South America. Provided OSD build support for South America.

  • Desktop and Application Specialist at London Borough of Camden
    May 2007 - Apr 2011 · 4 yrs

    SCCM 2007 infrastructure design and implementation. Implemented ITIL Framework with the help of newly created Packaging Team. SCCM 2007 Administration. MDOP Implementation of softgrid/Application using SCCM.

  • London Borough of Camden (London Area, United Kingdom · On-site)
    • Technical Support Manager
      Nov 2004 - Apr 2006 · 1 yr 6 mos

      Managing Desktop Support Team. 'Ondemand Software Distribution System' Specialist. Packaging and maintaining core MVM Application.

    • 2nd - 3rd Line Desktop Support Engineer
      Mar 2001 - Nov 2004 · 3 yrs 9 mos

      Testing SYSPREP for Windows 2000 images. Heat Support Ticketing. Mapinfo installation and config. NT 4.0 and Exchange 5.5 Administration. Remote Access Server (RAS) Configuration and administration. Daily server backup checks. Maintaining Printer servers and printers. Configure & Support wide variety of hardware peripheral like scanners, plotters and label printers. Created Gold images for endpoint devices.

  • 2nd Line Desktop Engineer at Level 3 Communications
    Oct 2000 - Dec 2000 · 3 mos

    Remedy Support Tickets. Various hardware peripheral configs. Creating GHOST images for IBM laptops & desktops. Outlook 97-2000 profile configs