Gerben van Dienst

Director Client & Development | IFM & Business Transformation | Bridging Strategy and Operations

Geldermalsen, Gelderland, Netherlands

About

I’m a people‑focused leader who brings structure and clarity to complex situations. I connect strategy with day‑to‑day execution and make sure plans actually turn into results. I simplify what gets in the way, build teams that perform, and create an environment where people know what to do and why it matters. With experience in IFM, commercial strategy, and operations, I help organizations grow in a way that works for both people and performance.

Experience

  • Director Client & Development at Vebego Facility Solutions
    Aug 2023 - Present · 3 yrs

    > Operations Management Team, leading our operations managers across a portfolio of 45 IFM/managing agent client environments. > Accountable for P&L, workforce planning, client development, and retention. > Driving business planning and transformation initiatives to strengthen operational performance and customer experience.

  • Wundershift: bureau voor complexe opgaves (3 yrs)
    • Practice Manager Consultancy & Projects
      Jan 2022 - Aug 2023 · 1 yr 8 mos

      > MT member Wundershift/Ifmec consultancy. > Led consulting business in mid and south Netherlands regions. > Coordinated and expanded interim management network of advisors and project managers.

    • Senior Consultant
      Sep 2020 - Aug 2023 · 3 yrs

      > Designed and led business transformations for C-level clients at top IFM players. > Developed partnership and coalition strategies. > Business development & tender desk. > IFM strategy. Key clients > DNB, FMHaaglanden, Capelle, CBRE, ESFM, Eurest, Compass, BAM services, Spacewell, Exact, next level fm

  • Sodexo (7 yrs 2 mos)
    • Head of strategy Benelux & Nordics
      Jun 2017 - Aug 2020 · 3 yrs 3 mos

      > Member of corporate services leadership team BeNeNordics (~12,000 employees). > Led strategic planning and deployment, portfolio management, growth strategy, and transformation agenda (M&A and business turnarounds). > Manager of the CEO office.

    • Sales executive and teammanager International Large Accounts
      Jul 2013 - Jun 2017 · 4 yrs

      > Led the Dutch sales team to win and retain strategic IFM clients in multicountry deals. > Developed IFM capabilities and commercial strategies to win new business. > Negotiation, deal management, multi-country business development

  • Management consultant at Kyden
    Oct 2010 - Jul 2013 · 2 yrs 10 mos

    > Led strategic sourcing and transformation projects, focus on IFM make-buy-ally strategies Main clients > Deutsche Bank, KPN, Port of Rotterdam, UMC Nijmegen, UMC Leiden, Heerema Marine Contractors, TNT, UPC - Liberty Global, MVO Nederland

  • Management consultant at Capgemini Invent
    Nov 2005 - Oct 2010 · 5 yrs

    > Design and implement sourcing/procurement and operational excellence strategies. > Led Real Estate & FM projectstreams in international mergers and divestments. Main clients > Philips, TNT, ABN Amro Bank, Intel Electronics, ST Electronics, Deutsche Bank