Gerard Hazenberg

Senior Director Global Distribution | ETH MBA | Supply Chain Management | Logistics | Leadership | Change Management | Strategy

Zurich, Zurich, Switzerland

About

Logistics and supply chain leader with 20 years of experience across multinational logistics service provider and shipper environments. I bring a commercial and operational perspective on building and scaling high-performing logistics organizations. My track record includes leading complex operations through transformation, strengthening service performance, and driving cost and productivity improvements while maintaining a strong customer focus. I build leadership teams that execute strategy, create accountability, and deliver measurable business results. I hold a Master’s degree and an Executive MBA in Supply Chain Management (ETH Zurich) and am APICS CSCP certified.

Experience

  • Senior Director Global Distribution at Sonova Group
    Jul 2021 - Present · 5 yrs

    • Responsibility for global distribution operations across business units in a regulated medical device environment. • Define and execute the global logistics strategy focused on service excellence, scalability, and cost optimization. • Own global processes for warehousing, transportation, customs, and trade compliance, driving standardization and continuous improvement. • Build and lead a high-performing global team, strengthening leadership capability and cross-regional alignment. • Direct supplier strategy and logistics sourcing to improve commercial performance and operational reliability. • Optimize the global distribution network to support business growth and enhance customer experience. • Manage the global logistics budget with full accountability for cost, performance, and productivity.

  • A.P. Moller - Maersk (On-site)
    • Regional Head of 4PL - Europe
      Dec 2018 - Jun 2021 · 2 yrs 7 mos

      • Executive responsibility for the European 4PL business, including strategy, organization, and financial performance. • Built and led a high-performing regional team to deliver profitable growth and customer value. • Full P&L ownership with accountability for revenue, margin, and operational results. • Defined and executed the regional 4PL product and go-to-market strategy. • Led complex solution design, pricing, and commercial proposals for strategic customers. • Drove product development and continuous improvement to strengthen competitive positioning.

    • Regional Head of FMCG - Europe
      Jun 2018 - Nov 2018 · 6 mos

      • Led the European FMCG vertical, including commercial strategy, solution design, and growth agenda. • Built and led a regional team delivering customer-focused, scalable logistics solutions. • Owned solution design, costing, and pricing for complex FMCG supply chain programs. • Drove commercial pipeline development and strategic customer engagements. • Led product development to strengthen the FMCG value proposition and competitive positioning.

  • Head of Supply Chain Planning at Migros-Genossenschafts-Bund
    Jun 2017 - May 2018 · 1 yr

    • Led the supply chain planning organization (13 FTE), covering demand and supply planning for a complex, high-volume retail network. • Accountable for CHF 1B annual supply volume across 1,000+ suppliers and 20,000 SKUs, ensuring high availability for 600 stores. • Built and led a high-performing planning team delivering service excellence and inventory optimization. • Owned and continuously improved end-to-end supply planning processes and performance management. • Drove cross-functional alignment between commercial, procurement, and logistics teams.

  • Global Account Manager at Eastman
    Feb 2015 - May 2017 · 2 yrs 4 mos

    • Executive ownership of the Fibers BU’s largest global customer account, combining commercial leadership with operational coordination. • Led a global multi-functional account team to deliver consistent service performance and customer satisfaction. • Improved logistics and supply chain performance through targeted continuous improvement initiatives. • Owned customer-level forecasting and S&OP alignment to ensure reliable supply and demand balance. • Acted as escalation point for operational issues, driving fast resolution and long-term process improvements. • Built strong, senior-level customer relationships to support account stability and growth.

  • Kuehne+Nagel (On-site)
    • Vice President Contract Logistics - High Tech & Consumer Electronics
      Jan 2011 - Dec 2014 · 4 yrs

      • Executive leadership of the global High Tech vertical, owning strategy, growth, and solution excellence across all regions. • Led complex global supply chain outsourcing programs, from solution design and commercial structuring to contract negotiation and implementation. • Built scalable, standardized logistics solutions to support multinational customer operations and long-term partnerships. • Drove cross-regional alignment and process standardization to improve operational maturity and customer experience. • Delivered over CHF 100M in new annual contract logistics revenue across Europe, North America, and Asia Pacific.

    • Global Business Development and Operations Manager FMCG
      Feb 2009 - Dec 2010 · 1 yr 11 mos

      • Global ownership of customer retention and business development for the FMCG Contract Logistics portfolio. • Drove profitability through structured contract management, cost optimization, and performance improvement initiatives. • Led continuous improvement projects to strengthen operational excellence and customer satisfaction. • Managed senior-level customer governance through quarterly business reviews and strategic account planning. • Negotiated new business and contract extensions to expand portfolio revenue and long-term partnerships.

    • Project Manager Operations Technology & Solutions Engineering
      Jul 2006 - Jan 2009 · 2 yrs 7 mos

      • Developed end-to-end supply chain and logistics solutions for global outsourcing and consultancy projects across multiple regions. • Led network re-engineering and optimization initiatives to improve cost, service, and operational performance. • Built business cases and costing models for complex customer solutions. • Presented strategic recommendations to senior customer management and internal leadership teams. • Delivered projects across Europe, Asia Pacific, and North America in highly international environments.