Kennesaw, Georgia, United States
Established Credit/Commercial Collection Specialist, offering over 10 years of proven experience. Team player skilled at easily handling and prioritizing workloads with emphasis on meeting monthly goals and project timelines, excellent communicator and negotiator, with talent for quickly determining customer needs and applying appropriate solutions. Analyzed massive and highly complex data sets, performing ad-hoc analysis and data manipulation using MS Excel (features such as pivot tables, v-lookups, conditional formatting, formulas, graph and chart manipulation) Strong knowledge of Extraction Transformation and Loading (ETL) processes of various databases Specialties: Commercial Collection, Billing, Account Reconciliation
Hart Insurance Group INC. is a dynamic and client-focused independent brokerage dedicated to providing personalized insurance solutions to individuals and businesses. As an independent broker, we represent multiple reputable insurance carriers, enabling us to offer a diverse range of products and tailor-made coverage options to meet the unique needs of our clients. Our commitment to excellence, integrity, and customer satisfaction sets us apart, making us a trusted partner in protecting what matters most.
* Make accounts receivable adjustments to clear erroneous charges to dealer accounts and refund any credit balance due the account. Adjust parts account credit lines when needed to accommodate dealers purchase level. *Advise dealers on questions regarding miscellaneous charges, and other items appearing on the monthly statement for which Yamaha does not create any invoice. * Adjust parts account credit lines when needed to accommodate dealers purchase level. * Review credit applications, financial statements and references for prospective new dealers. * Interface daily with GE Capital and internal sales team regarding problem accounts and the collection of past due parts, sold and unpaid units, unpaid disputed balances and cancelled account balance. * Review refund reports for profit reserve, dealer bonus, and month-end credit balances. Make necessary change in the system to prevent credit from being refunded in the case of delinquent or problem dealer. * Coordinate repossessions with Logistics, GE Capital and the dealer in cases where dealer is delinquent and unable to make payment. * Verifies validity of account discrepancies by obtaining and investigating information from sales, parts departments, and customers. * Keep sales force advised of present and potential past due, or credit hold situations.
• Reviews and analyzes computer printouts and performance indicators to locate SQL using SAS code problems. • Maintain the Teradata database, update and upgrade it from time to time and ensure safe storage of data • Leverage tools like SQL, Hyperion (Brio), Excel, HTML, PDF to drive efficient analytics and reporting and performing data extraction from SAS with very large text files • Research, implement and document code changes to improve the current data accuracy as well as establish processes to check for compliance on an ongoing basis.
Major: Mathematics Minor: Applied Statistics and Data Analysis