Hong Kong, Hong Kong SAR
- Collaborated with Chinese Medicine Clinics to deliver tailored technical solutions and conduct feasibility studies for service enhancements, including decoction services, Plastic Bag Levy compliance, Health Care Voucher integration, and e-commerce platform development. - Led the revamp of Clinic Information Systems for both Chinese Medicine and Dietetic Clinics. Responsibilities included requirements gathering, project planning, system implementation, testing, and user training. - Designed and implemented e-Direct Marketing and Advertising workflows for educational institutions, streamlining e-booking processes and automated distribution of marketing materials. - Developed and optimized school admission systems, covering the full workflow from application intake, interview scheduling, to offer issuance, enhancing operational efficiency and user experience. - Engineered workflow and system solutions to support the Recognition of Prior Learning (RPL) application process, ensuring compliance and smooth operation. - Provided technical consultancy and feasibility assessments for diverse IT projects, delivering scalable and sustainable solutions. - Led teammates to create web-based systems supporting institutional services, ensuring alignment with user needs and organizational goals. - Coordinated with stakeholders and vendors to implement IT solutions across various domains, including e-Record Management Systems, SMS communication platforms, and institutional websites.