Kochi, Kerala, India
Results-driven Project Management & Business Transformation Leader with 15+ years of experience delivering large-scale technology programs across consulting, telecom, and high-tech sectors. Strong expertise in end-to-end program ownership, executive stakeholder engagement, and translating complex initiatives into measurable business value. PMP, CSM, and Lean Six Sigma Green Belt certified, with a proven track record in PMO governance, data-driven execution, and driving tech-enabled transformation, complemented by a strong passion for gaming, digital innovation, and immersive technologies.
Led multiple technology-enabled transformation initiatives, delivering government and healthcare program frameworks aligned with KPIs and regulatory requirements. Facilitated annual planning and portfolio prioritization to align cross-functional initiatives, while designing executive dashboards and presentations to track program impact and business outcomes. Worked collaboratively with policy makers, funders, and stakeholders to translate technology investments into clear ROI and adoption metrics, led data governance and GDPR compliance efforts, and mentored 10+ team members on project ownership, data visualization, and reporting best practices.
Directed SLA-driven operations and coordinated complex high-tech telecom initiatives in partnership with IT and operations teams, conducting business impact analysis on recurring performance issues and implementing process improvements. Enhanced cross- team reporting and visibility through targeted system upgrades, supporting improved operational outcomes.
Small sabbatical to take care of my health and well-being, emotional health and family planning!
Managed PMO functions, including project prioritization, spending allocation, and vendor collaboration, while delivering automation and data transformation initiatives that reduced reporting turnaround time by 30%. Coordinated cross-functional teams to ensure strong alignment and successful execution of business analytics initiatives.
Supported large-scale IT operations by providing end-to-end project governance, KPI reporting, and audit readiness, while facilitating collaborative planning and portfolio prioritization sessions to align IT initiatives with business objectives. Worked closely with vendors and internal stakeholders on onboarding, compliance reporting, and clear, timely communication to support effective delivery.