Decatur, Illinois, United States
Overseeing logistics operations for all customer products - Managing operations including scheduling and training for 19-30+ members - Increased warehouse productivity by maintaining excellent KPIs - Implemented strategic processes to achieve maximum efficiency with minimal operations costs - Developed and nurtured positive company and client relations
Coordinated employee recruitment and training - Provided exceptional customer relations - Directed staff in achieving daily and weekly goals - Prepared and conducted quality control inspections - Monitored food preparation and proper storage - Maintained inventory accuracy minimizing waste
Maintained efficient highly critical document retention processes - Lead crucial teams of 8-12+ document processors with high volume accuracy - Interdepartmental project lead achieving company goals - Maintained excellent client relations - Coordinated and monitored multi-department shipping and receiving operations for accurate shipping of critical documents