Abu Dhabi Emirate, United Arab Emirates
Corporate Sales & Business Development professional with 10+ years’ experience driving revenue growth for luxury hospitality brands (Marriott, Westin, Yas Plaza Hotels). Successfully managed an AED 8M+ corporate portfolio, leading RFP submissions, contract negotiations, and long-term partnerships with global accounts. Recognised for exceeding sales targets, improving client retention, and generating repeat business across international markets. Skilled in RFP management, corporate contracting, and CRM systems (Salesforce, Opera), with expertise in Metenders and Amadeus Agency360 for market intelligence. Proven success representing hotels at international trade shows and converting high-profile leads into sustained revenue. 🌍 Open to opportunities across UAE & GCC | Available immediately | Hospitality | Corporate Sales & Business Development
- Managed a portfolio worth AED 8M, ensuring full account coverage through 25+ weekly sales calls, follow-ups, site inspections, and client entertainments. - Oversaw a 1,700-room cluster inventory (largest in Abu Dhabi, 2nd in UAE after Atlantis The Palm Dubai), strategically driving corporate and MICE sales performance. - Conducted market intelligence via online prospecting tools (Metenders) to generate new leads, track UAE project status, and target corporate accounts for corporate and MICE segments. - Utilized Amadeus Agency360 online tool to analyse competitor ADR, revenue, and room nights and identify high-volume accounts and convert them into direct key clients through business cases. - Partnered with KADs in the GSO and the Revenue team to strengthen business cases, align pricing strategies, and maximise ADR growth. - Led RFP submissions, contract negotiations, and SET agreement renewals for multinational corporate accounts, securing long-term partnerships. - Conducted sales calls, market analysis, and competitor benchmarking, providing strategic feedback to the DOSM and uncovering new revenue streams. - Handled key global accounts across consultancy, construction, energy, and technology, achieving 10– 15% revenue growth with higher ADR performance. - Executed sales action plans aligned with the cluster’s Sales & Marketing strategy, consistently exceeding revenue and productivity targets - Managed long-stay bookings to secure revenue during low seasons and sustain ADR. - Attended exhibitions, trade shows, and networking events, promoting Yas Plaza Hotels, developing new accounts, and preparing accurate sales reports and forecasts.
- Managed a portfolio of corporate accounts in Energy, technology, construction, oil & Gas, and sports, consistently maximising revenue and account yield. - Prospected and converted new business accounts locally and internationally. - Negotiated and renewed corporate rate agreements (SET), ensuring competitive positioning and strong client partnerships. - Handled group and events enquiries through Opera, coordinating seamlessly with Events and Reservations teams. - Conducted sales calls, site inspections, and client visits, strengthening relationships and driving repeat business. - Represented the hotel at trade shows and networking events, boosting brand visibility and lead generation. - Prepared and executed quarterly sales action plans, aligning with the Sales & Marketing strategy to exceed revenue targets. - Communicated client requirements across departments in a timely, accurate manner to deliver superior guest service. - Produced accurate sales reports, account plans, and forecasts, supporting strategic decision-making. - Collaborated with Revenue, Marketing, and Events teams to align strategies and consistently exceed revenue and productivity targets.
- Assisted customers with sales transactions, ensuring excellent service. - Handled account inquiries and service complaints, resolving issues promptly. - Consistently achieved monthly sales targets. - Built strong client relationships, exceeding sales goals. - Trained and onboarded new employees to improve team performance. - Processed reservations for agents, wholesalers, and individuals.
- Managed guest reservations via Opera, OTAs, and GDS, ensuring accuracy and timely confirmations. - Coordinated group bookings, including pre-arrival processes, rooming lists, and special requests. - Monitored daily reservation reports, occupancy forecasts, and booking trends. - Collaborated with Sales, Revenue, and Front Office teams to align on pricing strategies, availability, and upselling opportunities. - Ensured operational excellence by maintaining reservation standards, training junior team members, and supporting guest satisfaction initiatives.