Dubai, United Arab Emirates
Our team at Sutherland has benefited greatly from my expertise in customer relations and technical assistance, where I've been active since March 2022. With a solid foundation in law from Alexandria University, I effectively handle billing and technical queries, and recommend new products to enhance customer satisfaction. My core competencies lie in utilizing databases to resolve issues and improve service delivery, blending my legal education with practical skills to navigate complex customer service challenges.
handling customers billing queries and handling technical issues and recommending new products