Georg Ziegler

Teamleader Service, Support, System Integration and Hotline

Greater Munich Metropolitan Area

About

Experience

  • BOEWE SYSTEC Group (Augsburg)
    • Teamleader Software: Hotline and support, system integration
      Apr 2016 - Present · 10 yrs 3 mos

      Shift scheduling for a distributed team, working on a two shift Basis in first, second and third level support. Hotline, on-call duty, system integration, worldwide support.

    • Project Manager Software
      Jul 2009 - Mar 2016 · 6 yrs 9 mos

      Conceptual design of software projects with developers and customers. Coordination with involved departments. Project monitoring. High speed printing software. Support at exhibitions. Analysis of patents. Business trips both domestically and abroad.

  • Head of Primanext at Dipl.-Ing. (FH) Georg Ziegler
    2003 - Present · 23 yrs 6 mos

    Developement and worldwide support, trainig and sales of high speed COM add.ins for Microsoft® Word, including fast database support for file based and SQL databases, serial interface, PDF support, printer management and customization.

  • BÖWE SYSTEC AG (Augsburg und Umgebung, Deutschland)
    • Teamleader assembly cardmailing systems
      Sep 2003 - Jun 2009 · 5 yrs 10 mos

      Pre-assembly, customer-specific configuration, system assembly. Human resource planning (assembly, service / support, industrial engineering). Project monitoring. Monitoring and reducing of production cost.

    • Research and Development Engineer
      Jul 2001 - Aug 2003 · 2 yrs 2 mos

      Electronic design and development of customised solutions. Product support. Preparation of documentation in CAD and SAP. Project leader electronic for customised solutions.