Georg Schmidt

Customer Service Specialist and Sustainability Ambassador

Oldenburg, Lower Saxony, Germany

About

Experience

  • Amazon (12 yrs 4 mos)
    • Executive Inquiry Lead
      Mar 2025 - Present · 1 yr 4 mos

      Supporting EU Executive Escalations team. We provide support for internal inquiries from Director Level and above.

    • ECR Specialist
      Mar 2014 - Present · 12 yrs 4 mos

      ECR Specialist within DE Amazon Customer Service. Supporting our customers and leaders with everything related to customer service. Additionally leading the DE CS Sustainability Ambassador Program supporting Amazon in achieving the Climate Pledge.

  • Operations Manager I at Amazon Games
    Oct 2024 - Mar 2025 · 6 mos

    Currently leading global operations for Amazon Games Customer Service. Overseeing a diverse team of 100+ professionals across 4 continents, ensuring seamless customer support for Amazon's gaming portfolio