Georg Grote

About

Experience

• Kuehne+Nagel (Full-time · 20 yrs 1 mo)
  • Senior Project Manager - Global Sea Logistics Systems & Processes (Order Management)
    Jul 2017 - Present · 9 yrs 1 mo

    Supported the Order Management Systems, including KN OPS, KN ESP and Infor Nexus - Facilitate communication between system engineers and corporate/regional business units - Provide 3rd level support for system-related issues - Create comprehensive documentation Process Owner - 3rd Level Support Team (Belgrade) - Established and build a proficient 3rd level support team in Belgrade - Conduct interviews and successfully hire team members - Coordinating system training sessions and assigne tasks - Facilitate Performance and Progress Reviews (PPRs) with team members

  • Project Manager - Global Sea Logistics Systems & Processes
    Oct 2014 - Jun 2017 · 2 yrs 9 mos

    Defined, implemented and supported the new Transport Management System (SeaLOG) - Acted as a liaison between system engineers and corporate/regional business units - Created functional specifications und manuals - Provided 3rd level support and superuser training - Supported the SeaLOG Import implementation

  • Project Manager - Global Sea Logistics Systems & Processes
    Jul 2006 - Sep 2014 · 8 yrs 3 mos

    Defined, implemented and supported the Transport Management System (CIEL) - Acted as a liaison between system engineers and corporate/regional business units. - Created functional specifications und manuals - Provided 3rd level support and superuser training

• Operations Sales Department at Marquardt + Schulz work wear GmbH
  Feb 2002 - Jun 2006 · 4 yrs 5 mos

  Coordinated and processed customer orders - Managed order processing, supported key account customers and created tenders - Monitored and adjusted electronic interfaces