Geneva, Geneva, Switzerland
IT Strategy | Digital Transformation | IT Delivery | IT Operations & Governance | Technology Result driven professional with extensive experience in IT strategy design, execution and operations across global business. I do believe in technology as an enabler of value creation. 25+ years of experiences as IT executive in Retail, FMCG and Beauty industries in Europe and North America. Very strong experience in processes and technologies for Digital, Marketing, Sales and corporate functions (HR, Finances). I'm considered as a collaborative leader with strong communication skills, creating work environments that allow individuals to deliver business objectives. A pragmatic and result driven business partner who drives value through technology. AREAS OF EXPERTISE - Global IT Leadership, Strategy and Innovation - Digital transformation - Change management & leadership - Organization design - Stakeholder management (incl C-level) - Supplier management - Mergers and Acquisitions I worked in France, Belgium, Canada and Switzerland
Accountable for IT operations and delivering value thru technology - leading Data and Business Intelligence program, stabilization of recently implemented ERP and innovations / AI initiatives. - Operations excellence - Cybersecurity - Organization transformation
-IT Business Relationship Manager for the Wella EMEA region and global corporate functions (HR, Legal…) I'm responsible to ensure digital transformation and IT value is delivered from concept to delivery • Delivered the global HR transformation in ‘Pay to Retire’ business process, including payroll platforms consolidation and HRIS systems optimization • Delivered supply chain system changes to enable ‘Go-To Market’ transformation in EE region enabling better stock predictability and reducing risk. • Increased EDI customer penetration, reduced setup costs and improving customer satisfaction. • Designed and implemented the measurement framework (qualitative and quantitative KPIs) for the IT TSA during transition from Coty to Wella. Secured the delivery and quality of service and managed exit milestones. An $8MM monthly invoice across all IT systems. • Designed and implemented IT organization for the newly established Wella Company and recruited IT leaders in Poland during pandemic period.
- IT Lead for digital transformation of B2B channel (eCommerce, CRM, Sales Marketing solutions) • Designed and delivered a new B2B ecosystem with the launch of modern E-com, email-campaign and selling platforms increasing revenue. • Gained commitment from division’s senio leadership • Led the sourcing of technology partners (RFPs for platform and SI) • Managed the delivery team for the pilot market. - Developed the separation strategy for digital applications for carveout of the Professional Business to the Wella Company (KKR owned).
Voluntary work in local city council
Accountable for creating value and enabling sales professional teams. • Delivered efficiency gain of professional hair sale force with new and improved font line digital solutions for taking order, CRM, Marketing. • Increased revenue with new In-store beauty advisor solutions in our top CEEMA distributors.
-Service leader (CTO) for Virtual Packaging and In-Store Execution Services, accountable for the strategy, operations and the technology road map of the service in the EMEA region. • Increased service utilization with innovation including the launch of new virtual facilities. • Delivered savings in run costs with service optimization and supplier negotiation. • Increased speed to market for the launch of new packaging. -Deputy CIO for WE Home Care business unit
IT business partner in the division leadership team, accountable for the IT services portfolio. • Delivered costs optimization • Modernized internal decision process and Introduced new IT capabilities (business analyst, marketing solutions)