Toronto, Ontario, Canada
Salesforce Consultant constantly aiming to transform business requirements into strategic solutions. Dreamforce - 8 time presenter Salesforce Success Community top contributor and supporter of all things collaboration Certified: - Salesforce Administrator - Salesforce Advanced Administrator - Salesforce Sales Cloud Consultant - Salesforce Service Cloud Consultant - Salesforce App Builder Mentor and Coach
We incubate, train, and delivery emerging talent to our customers across a variety of technologies and platforms. Our job is to deliver a diverse, cost effective, junior talent pool that is excited to have a long and successful career. Unlike traditional consulting firms - we want you to hire our people when the job is done, to us that's success. As we've grown we've evolved into delivering both more platform based roles (Salesforce, ServiceNow, Pega), and also more outcome based work. I love being able to talk not just about the outcome you want, but the way we'd get to that outcome together, in a way that sets you up for long term success. I've spent 15+ years in the Salesforce ecosystem, I know how hard it is to find and retain good talent for your teams. Let us help you build your pipeline
Responsible for building out the Salesforce practice within Jarvis. Bridging the gap between our roots as a Data and AI company, and bringing those insights to to the customer and employee experience through Salesforce. Mentoring, developing, and creating opportunities for the next generation of tech talent within Canada
112 rounds played, 27 in competitive field 1 Tournament Win, (3 Tournament should have won) 2nd in Tour Championship Lowered official handicap to a 5.3 Spent every weekend with the kids Wouldn't have traded it for anything
Leading the solution engineering team for the Salesforce practice in Canada
Solution Architect for a worldwide hotel chain helping to build an integrated solution encompassing Sales, Service, Community, and Marketing Clouds. Work with a combination of functional and technical Salesforce specialists to continually build, refine, expand, and iterate on the platform across a variety of business functions and priorities. Help lead a broader cross-functional team across a variety of technology and business functions to deliver a transformative solution. Solution Architect for a large Canadian wealth company responsible for one of the first Service Cloud implementations built in Lightning. Worked collaboratively with stakeholders and Salesforce to navigate through existing feature roadmaps, gaps, bugs, and provided feedback directly to Salesforce PMs to ensure that the stakeholders were setup for success in the long term, while at the same time guiding short term decision making based on what was currently available.
Lead Designer for a major Wealth and Insurance company. Working with the business stakeholders to transform business requirements into solution design and seeing it through to implementation and delivery. Guiding a team of developers through both standard and custom business solutions Designed and implemented a custom CRM model for a major loyalty company. Reviewed the existing framework and guided them from planning through to implementation for a global deployment. Scaled existing functionality and unified existing architecture to meet complex business requirements. Restructured a solution for a large telecom provider to provide an object oriented structure to create an improved architectural framework, improve data analysis capabilities, and provide greater user satisfaction Worked with a multinational manufacturing company to integrate multiple acquisitions seamlessly into a single instance of Salesforce. Taught ADM201 Salesforce University course to groups of women though a job retraining and skills growth charity organization. Worked with a large pharmaceutical company to develop a custom application to improve margins and grow business. Provided testing and support for a major Canadian media company. Mapped future development options to provide a path to success. Facilitated multi-language capabilities within the Salesforce instance.
Led the implementation of the Salesforce.com CRM for a 180 person department. - Worked with internal and external stakeholders to create solutions unique to the media landscape - Designed a customized forecasting model - Designed and developed a custom content solution - Lead administrator Business Intelligence lead for Sales and Marketing - Develop and integrate Cognos BI Dashboards and Reports to help drive revenue growth - Metric development - Security and infrastructure monitoring and improvement - Long term planning for BI including additional cubes, continuous improvement, infrastructure requirements, and integration of source data
- Responsible for revenue reconciliation during major system conversion - Identified and corrected gaps between data sources - Facilitated the revenue transition during sales reorganizations - Bi-annual revenue to SAP reconcilations for commissions - Developed and maintained systems for reporting to senior stakeholders - Supported Sales and Marketing for historical revenue analysis