About
I am a highly driven, passionate and committed person with over thirteen years experience working in several fast paced contact centres. Currently employed as Operational Team Leader in Companies House.
I have excellent touch typing, organisational and multi-tasking skills as well as a passion for promoting positive engagement and building rapport. I work well as part of a team and independently.
Experience
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Companies House (Cardiff, Wales, United Kingdom)
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Operational Team Leader
Feb 2024 - Present · 2 yrs 5 mos
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Administrative Officer
Jan 2020 - Aug 2024 · 4 yrs 8 mos
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Service Advisor at NFU Mutual
Jan 2018 - Nov 2019 · 1 yr 11 mos
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Customer Service Manager and Webchat Advisor at Tesco
Aug 2009 - Jan 2018 · 8 yrs 6 mos
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Customer Service Representative at Sky
Feb 2009 - Jul 2009 · 6 mos
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Customer Service Representative at THE NUMBER UK LIMITED
Jul 2007 - Feb 2009 · 1 yr 8 mos