Amsterdam, North Holland, Netherlands
International Key Account Specialist at Tesla | Driving Sustainable Fleet Solutions and Strategic Partnerships Globally With over 10 years in customer service and operations, including 4+ years at Tesla, I'm now focused on international key account management, delivering tailored solutions for procurement teams and corporate fleet managers. My expertise lies in building long-term relationships, optimizing fleet operations, and supporting the transition to electric mobility for enhanced efficiency and sustainability. Drawing from a strong foundation in roadside support and escalation management, I've honed skills in high-pressure environments, ensuring seamless service delivery and proactive problem-solving. Fluent in 6 languages, I excel in multicultural settings, fostering trust and collaboration with diverse stakeholders across borders. I'm passionate about mentoring teams, streamlining processes, and driving continuous improvement to achieve superior client outcomes, whether through customized procurement strategies or fleet electrification initiatives. My people-first approach, combined with a keen eye for commercial opportunities, enables me to connect cross-functionally and deliver value-driven results. Let's collaborate on innovative solutions that align with your business goals. Feel free to connect if you're in procurement, fleet management, or sustainable transportation. Key Strengths: Strategic Leadership & Team Development: Guiding high-performing teams to support global client needs. Key Account & Relationship Management: Expertise in roadside support, escalation handling, and building enduring partnerships. Multilingual Communication (6 Languages): Facilitating seamless interactions in international markets. Customer Experience & Procurement Strategy: Designing solutions for optimized fleet operations and cost efficiencies. Training, Onboarding & Coaching: Empowering teams and clients for successful implementations. Cross-Functional Collaboration: Bridging departments to deliver integrated, scalable results. Adaptability & Continuous Improvement: Thriving in dynamic environments to drive innovation and efficiency.
I'm a strategic professional who bridges global strategies with local execution, ensuring alignment across pricing, contracts, and offerings to meet market-specific needs. I manage corporate agreements and price adjustments, maintain strong relationships with existing and potential clients, and coordinate cross-border opportunities while resolving local issues. I also share best practices and market insights, support negotiations and compliance, and keep account hierarchies and logs accurate to drive efficient implementation and business growth.
David Lloyd Leisure is Europe’s leading health, sport and leisure group, with 122 clubs - 99 clubs in the UK, a further 23 across the Republic of Ireland and mainland Europe.
Safety welcome briefing information naturalistic guided tours whale watching check in and check out Guided large groups and explained about the local biology and ecology (multilanguage briefing) Guided tours as environmental interpreter collect a portfolio of images to create a product and increase revenue with DVD sales
• Generated leads through marine life conservation campaigns. Designed workshops to raise awareness of how the human activity impacts the local biodiversity. • bookings and logistics resposible • Curated the website as a team leader and webdesigner for an ecotourism company. • Guided large groups and explained about the local biology and ecology in different languages. • guided tours as environmental interpreter (stargazing-whalewatching-snorkeling-night turtle patrol) some activities I was involved with: Whale watching Turtle night safari Snorkeling Birdwatching Stargazing Catamaran Cruse Naturalistic tours