Genevieve Dorman

About

Experience

• Tourism Specialist at Gen Loves Wine & Food
  Oct 2022 - Present · 3 yrs 9 mos

• Retail sales & Hospitality Supervisor at WILD PEACOCK PRODUCTS
  Nov 2020 - Oct 2022 · 2 yrs

• Self Employed at Self
  Feb 2019 - Nov 2020 · 1 yr 10 mos

• Marketing Communication Manager at Longridge Wine Estate
  Nov 2017 - Jan 2019 · 1 yr 3 mos

• Guest Liaison Manager at Rupert & Rothschild Vignerons
  Dec 2013 - Oct 2017 · 3 yrs 11 mos

  Guest Liaison: All Tasting Centre, Restaurant Guests, Visitors, Export Agents, VIP Guests Managing all staff: Tasting Centre, Manor House & Restaurant (Leave & Sick Leave, Staff shifts (permanent & casual), Disciplinary Procedures, Interviews, Retirements) Financial: Budget (Planning, Implementing, Managing, Executing) Marketing & Sales: Brand building and brand awareness, Marketing, Wine & Food Sales Planning & Executing: Local Wine Shows, Private & Corporate Functions, Conferences, Meetings, Strategic Sessions, Team Building Stock Control: Admin Department, Wine Cellars, Canteens (5), Tasting Centre, Manor House, Packaging, Dry Stores & Attics Administration: All related administration of my departments Repairs & Maintains: Manor House, Tasting Centre, Restaurant, Kitchen, Security Offices, Admin Offices, Grounds Menu: Planning, input, pairing of wine and food, wine recommendations, Staff Training Social Media: Facebook, Twitter & Instagram (Now outsourced) Website Maintenance: All updates & changes (Now outsourced) Staff Training: Tasting Centre Staff, Waitrons, Trade support, Wine Tastings, Food & Wine Pairings, Wine Sales, Up Selling, Cleaners, Manor House Staff Support: Our Wine Club, Trade: local & International Representative: First Aid, Fire Training, Health and Safety Officer Studies: 2014 Cheese & Wine Pairing (CWA) (no exam) 2014 First Aid Level I (ST) 95% 2016 Wine Service (CWA) 95% 2016 First Aid Level II (ST) 88% 2016 Wine & Spirits Education Trust – Level 1 88%