Sacramento, California, United States
Skilled Team Leader with 11+ years of experience in customer-facing and operational roles across retail, logistics, and airline industries. Leadership & Sales: Proven track record leading teams to meet sales goals, deliver excellent customer service, and execute merchandising strategies (Target, Best Buy). Operational Expertise: Extensive background in airport ground operations, supervising teams of up to 300 employees, ensuring safety compliance, and coordinating timely departures (Skywest Airlines, McGee Air Services, GAT). Customer Service: Strong relationship-building, empathy, and problem-solving skills. Multilingual & Technical Skills: Fluent in English and Tagalog, proficient in Microsoft Office, experienced in mentoring, interviewing, and performance tracking. Versatile Work History: Experience in logistics, youth care, stocking, and high-paced transportation environments, with a reputation for reliability, safety, and teamwork.
Responsible for leading team members to help drive sales, provide excellent customer service and merchandising. additionally looking into metrics to make sure that the store stays competitive within the district
Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs. Acts as a trusted subject matter expert, brand advocate, and product champion for Verizon products and services.
Responsible for providing supervision, protection and care of children. Duties include behavioral monitoring, taking children to medical appointments, intervention & documentation of resident care activities
Loading and unloading shipments, organizing backroom spaces, constructing displays, and stocking shelves
Responsible for marshaling aircraft, loading/unloading and sorting baggage, servicing the aircraft, assisting with pushback and towing, deicing and other duties as assigned. Interacted with customers in a friendly manner. Remained up to date and complied with all safety procedures and airline policies. Constantly communicated with flight crew personnel and other ground personnel.