Brussels Region, Belgium
With over 10 years of experience in planning, supply chain management, logistics, and procurement, I am skilled at optimizing processes and driving operational efficiencies across all stages of the supply chain. I have a proven track record of developing and executing strategies to streamline operations, manage inventory, reduce costs, and ensure timely delivery. My expertise spans demand forecasting, supplier relationship management, logistics coordination, and procurement, with a focus on improving service levels and maximizing cost-effectiveness. Proficient in leading cross-functional teams and utilizing ERP systems, I consistently deliver results that align with organizational goals and enhance overall performance.
1. Inventory Management: ⦁ Monitor and maintain inventory levels. ⦁ Ensure stock levels align with demand forecasts and sales needs. ⦁ Coordinate product storage and stock rotation. 2. Order Management: ⦁ Process orders and coordinate order fulfillment. ⦁ Ensure timely and accurate order processing and shipping. ⦁ Manage order discrepancies, returns, and cancellations. 3. Transportation and Freight Management: ⦁ Coordinate transportation and freight for timely delivery. ⦁ Negotiate rates and track shipment progress with carriers. ⦁ Resolve transportation-related issues, such as delays or lost goods. 4. Warehouse Coordination: ⦁ Oversee warehouse activities to ensure efficient inventory storage and handling. ⦁ Ensure adherence to safety protocols and best practices in warehousing. ⦁ Track incoming and outgoing shipments. 5. Customer Service: ⦁ Handle logistics-related customer inquiries and complaints. ⦁ Provide customers with shipment updates and delivery timelines. ⦁ Work with customer service teams to resolve any delivery or product issues. 6. Reporting and Documentation: ⦁ Maintain accurate shipping records, inventory data, and order history. ⦁ Generate regular reports on logistics performance, inventory, and deliveries. ⦁ Ensure compliance with relevant import/export regulations. 7. Collaboration and Communication: ⦁ Collaborate with cross-functional teams (sales, marketing, procurement) to ensure smooth operations. ⦁ Maintain clear communication with suppliers, vendors, and logistics partners. ⦁ Troubleshoot and resolve logistical problems quickly. 8. Continuous Improvement: ⦁ Suggest improvements to optimize logistics operations. ⦁ Implement cost-saving strategies where applicable. ⦁ Stay updated with industry trends and best practices.
1. Demand Planning: ⦁ Forecast Demand ⦁ Collaborate with Sales and Marketing ⦁ Adjust Forecasts 2. Supply Planning: ⦁ Inventory Management ⦁ Order Management ⦁ Supply Chain Coordination ⦁ Safety Stock 3. Data Analysis and Reporting: ⦁ Analyze Data ⦁ Track KPIs ⦁ Generate Reports 4. Collaboration and Communication: ⦁ Cross-Functional Collaboration ⦁ Supplier Relations ⦁ Address Issues 5. Inventory Optimization: ⦁ Minimize Stockouts and Overstocking ⦁ Lead Time Management ⦁ Slow-Moving Inventory 6. Continuous Improvement: ⦁ Process Optimization: Identify and implement process improvements in forecasting, demand planning, and supply chain operations. ⦁ Best Practices: Stay up-to-date on industry best practices and incorporate them into daily operations. 7. Risk Management: ⦁ Monitor External Factors: Stay aware of market fluctuations, potential disruptions, and geopolitical factors that could affect supply and demand. ⦁ Contingency Planning: Develop and implement contingency plans to address risks such as supplier failures, transportation delays, or unexpected spikes in demand.
Main activities: • Monitor the competition and prepare competitor technical information database. • Compile and provide business analysis results for strategy planning and decision making. • Create custom reports and generates standard reports for management and sales staff (SAP). • Provide reports in budget analysis (SAP). • Perform analysis to identify business requirements, priorities and recommendations.
Main activities: • Negotiated and managed purchase contracts for a portfolio of 22 suppliers with approx. 600 products. • Managed all the financial details (prices, invoices, discounts, payments, credit notes). • Increased business with existing accounts by 20% + by having new products ordered and marketing & sales campaigns. • Established and improved strong relationship with partners in order to provide best terms, prices and delivery contracts. • Awarded 2016 biggest increase in sales in East Europe by Hipp (top producer in BabyFood industry). • Achieved or overcame the agreed targets (monthly, quarterly, annually). • Analyzed market trends and sourced new suppliers. • Communicated with the sales team and keep track of any special requests coming from customers. • Customer care -In case of disagreements between supplier and customer (regarding cost, quality, lead-time etc.) I intervened and reacted properly. • Generated relevant reports.
Main activities: • Ensured optimal stock level based on sales forecast, the manufacturing cycle time, the shelf life and seasonality of the product, the speed at which supply can be made, lead time, seasonality, shelf life of the product. • Controlled stock level to maximise use and lower costs. • Prepared purchase orders for internal and external suppliers. • Sent purchase orders to internal and external suppliers and monitor the orders until delivery. • Maintained permanent contact with the suppliers, from ordering to receiving goods, in order to optimize the delivery time and for any changes in order. • Distributed the goods from central warehouse to the 12 regional warehouses. • Addressed any nonconformity between the invoice and the order and any delivery problems(quantitative, qualitative and price). • Tracked the periodic target (monthly, quarterly, annually), generating relevant reports. • Monitored the progress and completion of the return and recall operations. • Stock analysis vs sales in order to forecast: Monitor the Reporting, take applicable actions and give recommendations. • Handled administrative tasks such as invoicing, credit notes and other relevant documents.
Main activities: • Implemented and monitored programs developed by PharmaServices in order to provide to the clients a wide range of quality products and services. • Managed the relationship with the suppliers in order to configure the product or service to be provide to PharmaServices costumers. • Provided to the PharmaServices representatives the necessary parameters in order to issue price offer to clients. • Tracked the implementation of programs and resolve any non-compliance that may occur. • Periodically report the implementation status of programs. • Monitored the competition on similar programs.
Main activities: • Received customers complaints and reception of the products. • Managed the products database and informed the customers about status of their complaint. • Promoted the company image.