Singapore
Experienced product manager with a demonstrated history of working in the computer games industry. Skilled in global payment & account management, game event website implementation, communication and teamwork. Rise to challenges, self-motivated and team-oriented.
• Integrated new payment gateways globally from Southeast Asia, US, Middle East, etc. into Garena game payment center, and worked with internal and external parties to continually improve user payment experience. • Integrated new games with the login and payment services provided by Garena Open platform, led projects from requirements alignment, app configuration, bug fixing along with SDK integration, and new feature development, to final launching of the game. • Led the projects of developing monetization events for FreeFire in the payment center, and worked closely with the operation team, developers, QA, and designers to maximize the revenue gains outside of the game client. • In charge of weekly deployment and the monitoring of account and payment services to provide a high-quality user experience to our players.
• Facilitated web DAU and Revenue campaigns by agile web events creation for Free Fire, League of Legends, Arena of Valor, etc. Managed project deliverable within approved timelines and resources. • Coordinated teams from different regions with diversified background by setting up a clear and effective communication mechanism. • Worked closely with external game factories such as Tencent and Riot in building and maintaining centralized and simplified API integration. • Provided regional web development support and tool implementation. Identified common interests and objectives, and brought forth real solutions. • Worked with data scientist and developers to provide user specific machine learning data for events in order to make personalized business decision and fast-iterating monetization strategy.