Austin, Texas Metropolitan Area
A results-oriented, training and instructional design professional with a commitment to excellence. Passionate about training, learning and development, content and curriculum development, training delivery and instructional design through eLearning. Innovative problem-solving skills, knowledge and experience with adult learning theory, and the desire to learn and grow from my experiences are a few of the key attributes in my past, present and future successes. My sweet spot and value is in being a business builder in Customer Education and Professional Services; skilled in becoming a product expert, developing and creating curriculum from scratch, and standing up or improving a customer-facing eLearning program with monetized courses via LMS.
Helping to enable customers, partners, and employees on the VAST Data Platform, powering the next generation of AI!
ClickUp University content creator and eLearning advocate. Responsible for creating delightful learning experiences through interactive eLearning content, collaborating and working closely with an A+ top notch Creative team, and delivering results to help ClickUp users save time and become more productive.
Oversee and drive the functional client training initiatives and go-to-market strategies for the Training team as part of the Professional Services organization at Mavenlink. In this role, I am taking on both Enterprise client training delivery as well as being our company's lead Instructional Designer for the Mavenlink Training Center. I create instructional videos, PDFs, and hands-on interactive courses, along with bundles and certifications in order to assist our clients in their adoption of the product. Part of my responsibilities include being the lead on our content strategy and framework for eLearning, along with creating and managing all current training assets at the organization. I lead quarterly curriculum reviews, request product and training feedback on courses and curriculum, and work cross-functionally with all client-facing teams to prioritize which content needs to be created or updated.
• Senior team member responsible for developing, designing and managing all internal and client-facing corporate training initiatives at Mavenlink. • Created the core product client-facing training curriculum. • Developed and delivered custom training content (both remote and onsite) to clients. • Implemented ADDIE and RAD methodology when developing E-Learning projects. • Conducted needs assessments with internal stakeholders and leaders to determine different training program needs, goals and objectives. • Collaborated with Sales Leadership and Partnership executives to develop and create a New Hire and Partner Sales Immersion program for new sales hires and partners. • Responsible for on-boarding new team members on the Training team. • Designed and developed robust course curriculum for the Mavenlink product including: presentations, videos, student guides, hands-on exercises, quizzes and assessments for on-boarding employees, training clients and partners. • Created custom training products and solutions for clients, contributing to the monetization efforts and goals of the organization. • Administered and managed the Learning Management System (Cornerstone OnDemand) for internal employees including developing, editing, uploading, and tracking course materials and curriculum. • Designed and initiated a company-wide product certification program for all employees, partners and clients. • Produced and edited support and training articles and videos for the Help Center and Training Center. • Managed projects related to launching client-facing, revenue generating training and certification options through our eCommerce LMS portal. • Administered and maintained content within the external LMS.
As a Training Manager at Mavenlink, I am part of the team responsible for the design and development of training courses at the company. I specialize in designing, defining and implementing the company onboarding processes. I provide premier product training and education (ILT) for both clients and internal employees, as well as interactive (synchronous), customized product training sessions for clients in order to educate, engage and empower successful adoption of Mavenlink software. I work closely with Professional Services to provide best-in-class implementations for our clients. I am actively involved in the corporate culture at Mavenlink as well as the learning and development of internal employees, including both new and current team members. With my sales experience, training experience and passion for learning as part of my background, I am actively equipping and enabling teams across all business units with confidence through learning our product to help achieve the highest level of success in team members careers at the organization. I'm involved in the development of content and the deployment and management of the company-wide LMS system. I create student guides, video training courses, and interactive tests and quizzes. I've created and implemented successful and well-received certification programs for internal team members where 50+ employees and counting have achieved certification within the last 12 months.
CoreLogic is the nation's leading provider of consumer, financial and property information, analytics, and services to businesses and the government. The SafeRent division of CoreLogic specializes in screening and risk management services designed for the multi-family housing and property management industry in the United States. Our solutions provide dynamic insight to statistical lease screening, revenue-focused strategies, tenant-related risk data. Currently I am a Strategic Account Executive in the Multi-Family/Property Management Solutions vertical for the Western US. My job responsibilities include: -New Business Development -Cold-Calling -Existing Customers-Account Management -Pipeline Growth -CRM Management -Software Sales -Strategic Sales Process -Client Service Coordination -Inside/Outside Sales -Business-to-Business Sales -Webex Presentations