Málaga, Andalusia, Spain
As a Cloud Adoption Manager I am responsible for: * Driving the activation of our customers within 24 hours * Provide a consistent and best-in-class customer experience * Manage the customer adoption plan * Bringing Churn risk down * Positioning implementation services and new workloads whenever possible * Drive Customer advocacy
- Designed and published the weekly newsletter, translated government reports and training materials from Indonesian to English - Wrote concept papers for funding purposes and created final reports on completed projects