Philippines
I bring over 10 years of experience in Customer Service, where I’ve developed strong communication, problem-solving, and client relationship skills. For the past few years, I’ve specialized in Appointment Setting and Lead Generation, helping businesses connect with qualified prospects and convert more leads into opportunities. I’m highly skilled in using GoHighLevel (GHL) and other CRMs to manage pipelines, automate follow-ups, and ensure no lead falls through the cracks. Whether it’s handling client inquiries, scheduling appointments, or nurturing leads, I focus on being organized, proactive, and professional in every interaction. My goal is to help businesses grow by providing reliable support, streamlining processes, and ensuring clients always have a positive experience.
Conducted high-volume outbound prospecting via phone, email, and social media to generate qualified sales opportunities. Identified and engaged decision-makers across target accounts, booking an average of 20+ qualified meetings per month.| Maintained and updated leads, activities, and progress in CRM tools (e.g., Salesforce, GHL), ensuring data accuracy and sales pipeline visibility
Engage with an audience who has shown an active interest in the company's services. Demonstrate a thorough understanding of the company's products and services. Understand client needs to more effectively offer solutions and support. Coordinate with other team members and departments to optime the sales effort.
1. Answers Product-related question via phone call, email or live chat. 2. Handles customer queries about payroll software, Troubleshoots hardware and network-related issues.