Mumbai, Maharashtra, India
Business Analyst with 2.6+ years of experience driving impactful projects in project management, IT operations and workflow automation. I specialize in requirement gathering, process optimization, and UAT, with a proven record of delivering 5 enterprise-grade projects and improving efficiency. My work includes designing workflows that handle multiple daily requests, leading UAT sessions, and collaborating with cross-functional teams to resolve critical issues, reducing defect rates by 15%. Recognized for excellence with an “A+” annual performance rating and a Certificate of Appreciation for delivering quality solutions. Skilled in Agile and Waterfall methodologies, I bring a mix of analytical thinking, process design, and user-centric focus. Known as a quick learner and proactive team player, I thrive at the intersection of business needs and technology to deliver measurable outcomes.