Los Angeles Metropolitan Area
As an Operations and Digital/AI strategy executive, I sit at an intersection that's genuinely rare in healthcare: I have deployed agentic AI inside one of the largest Medicaid payers in the country, built and shipped AI products as a startup CTO through Series A, and led Epic implementations that directly touched tens of thousands of patients. With experience spanning startups and Fortune 500 companies, I specialize in translating AI ambition into enterprise outcomes. I closely work with C-level Execs and Boards to deliver significant outcomes by deploying enterprise Digital & AI solutions. Selected Executive Impact: ▪ Architected and deployed an enterprise-wide agentic AI platform across 28K+ employees at Molina Healthcare, reducing service desk demand by 20% and generating an estimated 150K productivity hours per year. ▪ Directed a $100M+ technology investment portfolio, delivering $30M+ in tracked savings and revenue uplift; aligned capital allocation to C-suite priorities through multi-year strategic roadmaps ▪ At Jeeva AI, led the organization from early-stage to Series A, achieving 16x growth, $5M+ ARR, and strategic partnerships with AWS and Microsoft Azure within 24 months ▪ Delivered $10M+ in cost savings through legacy system rationalization at City of Hope, while maintaining 99.9% application uptime across 100+ clinical and revenue cycle platforms ▪ Designed and implemented AI compliance frameworks aligned to SOC 2, GDPR, and ISO 27001, enabling market entry into three highly regulated sectors without a single ethics escalation ▪ Closely mentored and trained 10+ direct reports over the last 15 years towards career promotions into Management/Leadership roles
•Deployed Moveworks (Agentic) AI solution enterprise wide (2M project) across 28K+ Molina staff, with an initial user adoption of ~60%+ •Led $10M project to transition from Azure VMs to AKS (Azure Kubernetes Services), reducing cloud infrastructure costs by ~18% and improving application deployment frequency by 3x •Developed AI first strategy for all current and roadmap projects to include AI capabilities, embedding AI into 80% of new initiatives and increasing automation coverage by ~25% •Expanded IT support to include Cybersecurity and Physical Security departments, consolidating service operations and improving ticket resolution SLAs by ~20% •Built 3 year strategic technology roadmaps including capability maturity heatmaps, aligning 100M+ in planned investments with C suite priorities and reducing redundant spend by ~10% •Led the benefits/value realization effort for projects delivered in 2021 through 2025, tracking 10M+ in realized savings and revenue uplift across the portfolio
•Spearheaded the launch and scale up of agentic AI solutions, driving 16x company growth, expanding from dozens to hundreds of enterprise customers, and increasing logo retention to >95% •Led cross functional teams to architect and deploy autonomous AI suite for lead discovery and analytics, increasing customer engagement rates by 35% and shortening sales cycle times by ~20% •Developed and implemented enterprise AI governance and compliance strategies, achieving SOC 2 readiness and GDPR/ISO 27001 alignment, enabling entry into 3+ highly regulated markets •Instituted Responsible AI features with real time bias monitoring, campaign approval workflows, and audit readiness, reducing compliance review time by ~40% and eliminating escalated AI ethics incidents •Directed the launch of Jeeva 2.0 and advanced autonomous assistants, driving a 50% uplift in product usage and achieving top quartile engagement rankings on Product Hunt •Fostered a collaborative, OKR driven innovation culture, increasing release cadence from quarterly to monthly and improving employee engagement scores by ~15 points. •Achieved 5M+ ARR in under 12 months, secured Series A funding, and established strategic partnerships with AWS and Azure that contributed ~30% of annual pipeline.
•Led multiple Epic implementations at City of Hope (2016–17 main campus, 2020–21 Orange County Cancer Center, 2022–23 CTCA acquisition), standardizing workflows across 3+ regions and supporting 3K+ clinicians. •Responsible for a portfolio of 50+ IT projects each fiscal year with a capital budget of 20M+, delivering >90% of projects on time and under budget for four consecutive years. •Managed IT capital budget (~15M+ per year) for fiscal years 2017 through 2021, reallocating underutilized funds to high value initiatives and identifying ~10% annual savings opportunities •Led the business transformation project to decommission legacy applications, resulting in cost savings over $10M in FY18 through FY21 and reducing application footprint by ~30% •Formulated the strategic IT roadmap for fiscal years 2017 through 2025, aligning digital initiatives with clinical and research growth targets and enabling expansion into 3+ new markets •Established a new IT governance structure for project approval with the CMIO, CFO, and CMO, cutting project approval times by ~50% and increasing transparency of capital decisions •Responsible for IT vendor management and contract negotiations with 50+ IT vendors, achieving average contract cost reductions of 8–12% while improving SLAs
•Provided business/program leadership to Controls Engineering division for multi-Billion-dollar next generation semiconductor technology (EUV) •Managed 10-15 concurrent Controls Engineering projects with a combined project size of over $20M •Managed key communications with internal stakeholders and ASML technical support teams at clients such as Intel, Samsung, and IBM •Led Product Development using Agile/Scrum methodology •Improved software delivery rate by over 50% in 2015 by implementing Scrum methodology
●Owned $10M+ enterprise projects with 1,000+ staff, delivering multi-site EMR rollouts on time and within 5% of budget. ●Led integration, architecture, migration, and IT teams, improving cross-functional productivity by 20%. ●Led Meaningful Use consulting at SF County, securing $10M CMS incentive and achieving Stage 1/2 for 100% providers. ●Delivered implementations for 5 clients, bringing 5K+ physicians live on eCW with >90% adoption rates. ●Engineered custom HL7/FHIR interfaces for multi-site rollouts, accelerating data migration for 5K providers by 30% and minimizing go-live disruptions to under 2% downtime. ●Implemented Agile project delivery framework for EMR implementations, elevating on-time completion rates to 95% across $10M+ portfolios and reducing scope creep. ●Optimized resource allocation models for offshore teams, slashing implementation costs by 22% while maintaining 98% client satisfaction in post-go-live surveys. ●Spearheaded training programs for 1,000+ staff on eCW workflows, boosting provider adoption to 92% within 90 days and generating $10M+ in CMS incentives ●Led vendor synchronization for integrations with labs and pharmacies, improving order fulfillment turnaround times by 25% for high-volume organizations like Ogden Clinic and the Tufts Medical Center. ●Conducted post-implementation optimizations yielding 20% annual maintenance savings, reallocating funds to innovation projects across San Francisco and San Mateo Counties. ●Championed change management initiatives, reducing user resistance by 40% through targeted executive briefings and clinician feedback loops during Meaningful Use transitions.