Gaurav Gupta

Manager, Technical Services at MongoDB

Gurgaon, Haryana, India

About

Key Skills: * A MongoDB Specialist, Telecom -SS7 signaling system(worked on ISUP),SIP, Networking, Load Balancer (F5), Platform (OS Knowledge) - Windows ,LINUX,UNIX, Database - Hands on experience in Oracle9i,11g and PL/SQL • Good knowledge of Processes followed in delivering a project having been involved right from Requirement Analysis to Post Release Support to Technical Support at Site. • Good knowledge of processes followed in managing a Manages Services Project . • Team Lead Job Responsibilities/Work Experience :- • Operations Support to Community and Enterprise customers for DB related issues • 9 years experience of telecom industry VAS services. • Worked on IN service (Caller Ring Back Tone) which is done for some big telecom operators in India as well as more than 80 operators in abroad with a huge subscriber base. The current suite of multimodal iVAS offered by CRBT and MRBT includes: 1. Ring Back Tones live with many million active users, integrated with Nokia,Siemens,Ericsson MSCs CDMA and GSM both. 2. Voice Portal, IVR & WAP Ring Tones, Plus Ring Tunes Music Jukebox, Musicards, etc. • Implementation of New Caller Tune management and call nodes for Reliance, Spice Telecom,MTNL and TTSL which includes hardware ,environment,software,application and services Installation. • Operation and Maintenance of whole CRBT system including management node. • All type of troubleshooting related to CRBT and MRBT system. • Perform upgrades and maintenance in production network. • Currently working on SDP and Internet WAPGateway. • TTSL WAPGW proxy maintenance team leader • TTSL SDP platform maintenance team leader

Experience

  • MongoDB (8 yrs 8 mos)
    • Manager
      Mar 2025 - Present · 1 yr 4 mos

    • Support Team Lead
      Feb 2024 - Mar 2025 · 1 yr 2 mos

    • Senior Technical Services Engineer
      Sep 2021 - Apr 2024 · 2 yrs 8 mos

  • Senior Analyst at Netcracker
    Jul 2017 - Oct 2017 · 4 mos

  • Assistant Manager at Vodafone
    Jun 2014 - Jun 2017 · 3 yrs 1 mo

    Working on Offshore projects for many VAS and Enterprise services

  • Huawei (6 yrs 1 mo)
    • Technical Team Lead
      Feb 2013 - Jun 2014 · 1 yr 5 mos

      • TTSL WAPGW proxy maintenance team leader • TTSL SDP platform maintenance team leader

    • Senior Engineer
      Jan 2011 - Feb 2013 · 2 yrs 2 mos

      Technical Team Lead for CRBT (TTSL Project) at Huawei Telecommunications

    • System Engineer
      Jun 2008 - Dec 2010 · 2 yrs 7 mos

      CRBT,IVR