Melbourne, Florida, United States
20+ years of management experience in Information Technology Services. Information Technology professional with diverse IT experience. Broad management and operations knowledge in technology support within various industries. Responsible for staffing, budgets, technical direction, strategic planning, software/hardware design, cyber security, test/verification, and overall project management. Experienced in systems engineering, data center operations, systems/network design/implementation, and project management in a variety of information technology roles at several Fortune 500 companies (including Consulting Services, Aerospace, Financial, Healthcare, and Manufacturing). Skills and Abilities; Information Technology Management - Strategic Planning – Systems Integration/Test Leadership and Team Building - Project Management – Technology Assessment - Systems Engineering - Customer Interface - Disaster Recovery – Cyber Security - Business Process Improvement – Financial Management
•Responsible for the overall day-to-day management of the IT systems/network infrastructure and operations for the Fleet Ballistic Missile (FBM) program supporting LM and customer personnel at the Strategic Weapons Facility Atlantic (SWFLANT) U.S. Naval Submarine Base, Kings Bay, Ga. and the Eastern Range facilities at Cape Canaveral Air Force Station, Cape Canaveral, Fl. •Responsible for coordinating subordinate employee recruitment, selection and training, performance assessment, work assignments, salary, and recognition/disciplinary actions. •Manage multiple projects, identify and mitigate risks, develop and implement effective strategies and plans, manage financial budgets, build and maintain internal/external customer relationships and satisfaction. •Directed the development of innovative, cost effective IT solutions and services. •Managed operating budgets of up to $3.5 million and IT staffs of up to 40 personnel. •Strong understanding of WAN/LAN, servers, server and desktop operating systems, desktop support, wireless networks, asset management tools, and network engineering. •Responsible for hardware and software management at both Eastern Range and Kings Bay sites. •Responsible for budget, staffing, strategic planning, and financial management.
Delaware Valley Financial Services Berwyn, Pa. Director, Information Systems Responsible for daily operations and management of the Technical Services area which includes; Computer & Network Services, Desktop Support, Computer Operations, Helpdesk, Office Automation (Imaging software), Database & New Technology, Corporate Website, Business Resumption, Telecomm, and Production Software Support. (Approx. 50 employees and consultants, 5 direct reports). Negotiated hardware maintenance contracts, temporary licensing, training needs, disk storage and controller purchases for significant savings and performance gains. Cut operating costs by 30%. Improved overall production system uptime to 99%. Developed policies and procedures for Operations and Helpdesk areas which increased overall operations effectiveness and customer satisfaction. Successfully managed a major database conversion and migration effort from RDb to Oracle. Responsible for corporate imaging solution initiative. Operations and storage costs cut by 25% in first 2 years. Managed a project to develop more comprehensive UPS and diesel generator strategy. Developed increased alarm and monitoring features for both hardware failure and software malfunctions. Added late shift support personnel to provide greater degree of monitoring to insure all productions systems functional for each business day. Significantly contained attrition in Technical Services area Implemented policies and procedures for stricter guidelines for software installation into production. These guidelines made a positive impact on the quality of software released into production. Responsible for all disaster recovery tests at remote facility and maintaining the business resumption plan. Point of contact for all IT infrastructure related SEC audits.