Kerala, India
I’m a B.Com graduate with certifications in SAP FICO, IFRS, MS Office, and Data Entry, and I have hands-on experience in customer support and distributor coordination under the Samsung client at Alldigi Technologies in Chennai. I also completed a 1-year internship at PDFA where I learned practical skills in document handling, communication, and computer applications. I’m passionate about learning and growing in roles related to accounts, back-office support, customer service, or data handling. I may not have a long career history yet, but I have strong practical knowledge, good discipline, and a strong drive to prove myself. Currently, I’m looking for a full-time or remote job where I can use my skills, support a team, and grow steadily with the company. 🔹 Languages: Malayalam (Native), English, Tamil, Hindi 🔹 Skills: SAP FICO, IFRS, MS Office (Excel, Word), Data Entry, Customer Handling, Communication.
• Provided exceptional support to Samsung distributors and dealers through calls and WhatsApp, enhancing communication efficiency. • Resolved issues related to Samsung’s B2B dealer/distributor portal, ensuring a seamless user experience. • Identified and escalated technical errors, improving portal functionality and user satisfaction. • Maintained detailed documentation of support cases, contributing to knowledge sharing and process improvement.
• Performed daily data entry and file management, ensuring accuracy and efficiency in operations. • Assisted with MS Office tasks, creating detailed reports and managing complex Excel sheets. • Supported the accounting team with bill sorting and ledger entries, contributing to streamlined financial processes. • Coordinated office administration tasks and managed visitor interactions, enhancing overall office productivity.