Gary Durn

Service & Operations Leader

United Kingdom

About

As a leader in Service & Operations, I combine creative thinking with efficient resource management to drive performance, enhance customer experience, and deliver operational excellence. Known for leading by example, I bring a goal-oriented mindset and a strong foundation in technical service support to develop effective, scalable solutions. My communication style fosters alignment across teams and stakeholders, while data-driven performance reporting guides continuous improvement. I’m passionate about building high performing, customer-centric operations that support long-term business success.

Experience

  • UK RDS Service Manager at Vitalograph
    May 2025 - Present · 1 yr 2 mos

  • Service and Operations Director at Laseraid UK
    Feb 2025 - Apr 2025 · 3 mos

  • Cynosure EMEA (Slough, England, United Kingdom)
    • Regional Service Manager EU North
      Oct 2022 - Mar 2025 · 2 yrs 6 mos

    • Service Manager Uk and Ireland
      Feb 2022 - Oct 2022 · 9 mos

  • Client Relations Account Manager at DTV OPTIMISE LIMITED
    Sep 2020 - Feb 2022 · 1 yr 6 mos

  • Facilities Service Manager at Ostara Systems Ltd
    Oct 2018 - Sep 2020 · 2 yrs