Gary Cahill

Senior Manager at MongoDB

Ireland

About

Experienced IT professional with a demonstrated history of working in the tech and support industries. Skilled in all areas of IT with a strong focus on networking. Strong support professional with a 1st class Bachelor of Science (BSc) focused on Information Technology from Dublin Institute of Technology.

Experience

  • MongoDB (7 yrs 6 mos)
    • Senior Manager
      Aug 2025 - Present · 11 mos

    • Technical Services Manager
      Dec 2021 - Aug 2025 · 3 yrs 9 mos

    • Senior Escalation Manager
      Mar 2021 - Dec 2021 · 10 mos

  • Citrix (9 yrs 6 mos)
    • Lead Technical Account Manager
      Aug 2018 - Jan 2019 · 6 mos

    • Lead Escalation Engineer
      Oct 2017 - Aug 2018 · 11 mos

    • Senior Escalation Engineer
      Jan 2016 - Sep 2017 · 1 yr 9 mos

  • Systems Administrator at HSBC
    Mar 2005 - Dec 2007 · 2 yrs 10 mos

    Day to day administration and support of all servers, laptops , desktops, printers and communication equipment Troubleshooting / Resolving all users technical issues Responsible for maintaining and ensuring successful server backups Ensuring documentation is up to date Delivery of major IT projects eg: Common windows desktop, AD rollout , SMS rollout

  • Major Accounts Support at Gateway
    1998 - 2001 · 3 yrs