Washington DC-Baltimore Area
I'm a highly motivated and passionate cybersecurity enthusiast looking to practice the ins and outs of data security, protection, detection, and prevention.
*Shoot vehicle images for use in marketing and promotional materials for companies such as Lexus, Hyundai, and BMW. *Responsible for coordinating car shows, exhibits and photoshoots.
• Identifying and resolving technical issues related to hardware, software, network connectivity, and other related components. • Imaging Laptops with Windows 10 and software tailored to specific users • Installing and configuring BitLocker encryption on Windows-based devices. • Managed IT requests and issues using BMC Remedy ticketing system, ensuring timely resolution and adherence to service level agreements (SLAs). • Demonstrated ability to create and manage computer objects, groups, and organizational units (OUs) within Active Directory. • Experience with implementing and enforcing group policies within Active Directory to ensure security and compliance.
• Welcomed customers entering the store to ascertain what each customer wanted or needed. Answered product questions with up-to-date knowledge of sales and store promotions. • Described products to customers and accurately explained details and care of merchandise, asking open-ended questions to identify customers' needs and match them with the best products or services. • Expert in training individuals and groups on features and benefits of the entire line of products to maximize their overall experience with the Apple ecosystem. • Mentored new sales associates to contribute to the store's positive culture. Communicated clear expectations and goals to each team member.