Greater Seattle Area
My core skills: Negotiation, tactical, strategy, leadership, teamwork, persuasiveness, skilled cross-functional communicator in both verbal & written form, sales, marketing, business acumen, anticipation, empathy, humaneness, and customer service. Specialization: GDPR, CCPA, Privacy, NIST 800-53, NIST CSF, ISO 27001, ISO 27002, COBIT, ISACA Passion: Travel, chess, cricket, relationship-building, trying different beers, poker Social causes I care about as a HUMAN: cancer care, women empowerment, minorities in tech, women in tech, medical emergency fundraisers, other humane causes Serve as Goodwill Ambassador with GGA
Internal Customers: Sales, Marketing, Legal, Consulting, Compliance, Product Management, Engineering, and Security Teams External: CyQu clients, partners, and vendors ►Collaborated with the Product Management team to develop Aon's Cyber Quotient Evaluation tool (CyQu) to enable organizations to understand their cybersecurity & privacy risk posture ►Developed the go-to-market strategy in collaboration with PM, Sales, and Marketing teams ►Assumed the role of GDPR SME to formulate CyQu questions specific to GDPR 7 key principles ►Evangelized GDPR privacy regulations within the product team & incorporated privacy-by-design in CyQu collaterals ►Formulated a comprehensive CyQu “on-boarding” manual to reduce the onboarding time by ~70% ►Proactively improved customer experience by eliminating recurring issues, thus reducing support requests by ~86% in 6 months ►Acted as a liaison between the CyQu delivery and development teams to reduce report production time by ~60% per report ►Presented product demos for multiple strategic distribution partners as well as prospective clients ►Stayed ahead of the competition by keeping an eye on how competitors are positioning themselves, pricing, key features, and other relevant metrics ►Defined and refined core product marketing components including product positioning, value propositions, key features & benefits ►Collaborated heavily with the Account Management, Sales, and PM teams to dissect & improve customer experience ►Collected, categorized, and tracked customer feedback, and represented the voice of the customer in feature prioritization, thus enabling the launch of peer benchmarking, risk score, and collaborate features ►Managed and consulted over 30 enterprise customers throughout the customer lifecycle to help achieve their objectives
►Assist Technical and IT staff with computerized system validation projects ►Assume responsibility for end to end testing of medical devices including application testing, UAT, etc. and reduced the defetcs by 30%. ►Prepare test plan, test strategy and document the test results.
Internal Customers: Engineering, Business development & Sales, Channel Partner, Compliance, and Customer support Teams ►Devised technological solution to the long-standing business problem of measuring adoption of vendor applications ►Analyzed Red Hat’s Go-to-Market strategy & product offerings to determine essential project requirements ►Identified key data sources across the company and initiated relationships and interviews with relevant stakeholders ►Strategically benefitted senior management by developing a dynamic data visualization system to provide actionable leads for community-to-enterprise sales, takeout opportunities, decisions on partner selection, and GTM investment by region/industry ►Tactically improved SEAP compliance audits by identifying non-compliant workloads, resulting in 30-40% projected top-line growth
Served external facing clients across multiple industries including oil&gas, retail, brewery, technology etc. ►Led a team of 4 on a pilot project for a Fortune 500 US-based clothing retailer to assist in their pursuit of expansion into Asia. ►Conducted thorough market analysis on market size, competitive landscape, value chain, drivers & inhibitors and cost structure. ►Recognized and mitigated business-critical regulatory & technological risks and kept key stakeholders informed on progress and barriers to entry. ►Won a bid worth USD 250,000 based on our recommendations and work during pilot project. ►Recommended a best-fit ERP system for a beer brewery after conducting thorough market research and vendor analysis ►Devised a Security Strategy Plan for a Fortune 500 Oil and Gas Client. ►Conducted several interviews including C-level executives to understand the current Security Controls, Policies and Procedure. ►Gathered and analyzed client’s business requirements and mapped them into technical specifications and design. ►Performed GAP analysis by assessing the current Security Controls, and determining the future security state. ►Conducted Network Vulnerability Assessment using Nmap and Nessus Vulnerability Scanning tools to identify security holes. ►Led the Qualitative Risk Analysis and Assessment using the NIST-CSF and NIST 800-53 Framework.