United Kingdom
Microsoft Teams for enterprise collaboration, including integrations with existing telephony, Contact Center and Call Recording solutions. - Session Border Controllers (SBCs): Advanced knowledge of SBC configuration and deployments including Ribbon, Oracle and AudioCodes. - Contact Center Solutions: assessing and deploying contact centre solutions that integrate seamlessly with Microsoft Teams, ensuring effective customer service and communication across various channels. - Call Recording Solutions: implementing and maintaining call recording solutions for compliance and quality management. Configuring and troubleshooting to ensure that recordings align with regulatory standards and organisational requirements.