Mumbai Metropolitan Region
Enterprise Account Manager and Solution Consultant with 14+ years of experience across B2B sales, enterprise account management, business operations, and project execution. I have worked with organizations across retail, fintech, logistics, e-commerce, and education sectors, managing large client portfolios and delivering structured business solutions. Currently managing 200+ enterprise accounts, I specialize in requirement analysis, technical-commercial discussions, stakeholder engagement, and cross-functional coordination to ensure successful solution implementation and long-term client relationships. My experience spans enterprise sales support, MIS analytics, vendor management, project execution, and operational leadership, helping organizations improve performance, streamline processes, and drive sustainable growth. Earlier in my career, I also managed civil interior turnkey projects, coordinating vendors, architects, engineers, and contractors while ensuring quality delivery, cost control, and timely project completion. In addition to corporate experience, I have entrepreneurial leadership exposure as Co-Founder & Business Operations Head, where I built vendor networks, implemented sales tracking systems, optimized procurement processes, and strengthened customer retention through structured engagement. 🍽️ Canteen Management Consultant I also support organizations, factories, and institutions in improving canteen operations through structured systems and process control. My focus is on streamlining vendor coordination, daily meal planning, billing transparency I bring a strong combination of commercial understanding, operational execution, and analytical decision-making, supported by tools like Power BI, Advanced Excel, CRM systems, and MIS dashboards for performance monitoring and revenue tracking. I am passionate about building long-term client relationships, improving operational efficiency, and driving business growth through structured execution and data-driven insights. Key Expertise • Enterprise Account Management • Solution Consulting & Pre-Sales Support • Key Account Development • Technical-Commercial Discussions • Vendor Management & Procurement Negotiation • MIS Reporting & Business Performance Dashboards • Project Sales – Civil & Interior Execution • Cross-Functional Coordination & SLA Management • Competitor Benchmarking & Market Intelligence • Canteen Operations Process Optimization Tools & Platforms Power BI | Advanced Excel | CRM Systems | MIS Reporting | Sales Analytics | Performance Tracking
1. Managing 200+ enterprise accounts across retail, fintech, logistics & education sectors. 2. Conducting requirement analysis and aligning customized business solutions. 3. Supporting sales team in proposal preparation and deal-cycle discussions. 4. Delivering stakeholder presentations and improving conversion through structured follow-ups. 5. Preparing MIS dashboards (Target vs Actual) for revenue tracking and growth analysis. 6. Coordinating cross-functional teams for implementation and SLA compliance. 7. Conducting competitor benchmarking and pricing analysis. 8. Created marketing creatives and promotional images for campaigns and client presentations.
1. Managed major e-commerce accounts including Snapdeal & Flipkart. 2. Ensured SLA adherence, operational efficiency, and service delivery standards. 3. Coordinated internal teams for performance improvement.
1. Managed 27+ enterprise clients for civil interior turnkey execution projects. 2. Handled vendor coordination, procurement discussions, and pricing negotiations. 3. Conducted site visits and supervised on-site execution activities. 4. Reviewed and cross-checked AutoCAD drawings for execution accuracy. 5. Coordinated with architects, consultants, contractors, and engineers. 6. Ensured timely project completion with quality and client satisfaction. 7. Managed billing coordination and documentation approvals.
1. Managed MIS reporting and performance tracking for POS machine sales team. 2. Monitored sales targets vs achievement and prepared productivity dashboards. 3. Supported sales managers with structured reporting insights.
1. Co-founded and scaled regional business operations focusing on structured sales growth and customer retention. 2. Led end-to-end operations including vendor management, procurement, pricing strategy, and margin optimization. 3. Developed long-term supplier partnerships and negotiated commercial terms to improve profitability. 4. Designed and implemented sales tracking dashboards and MIS systems for performance monitoring. 5. Managed inventory planning, billing coordination, and operational workflow management. 6. Analyzed market trends and competitor positioning to identify revenue opportunities. 7. Strengthened repeat business through structured customer engagement and service follow-ups.
Managed relationships and implementations for 200+ enterprise clients. Coordinated project schedules, implementation activities, and delivery tracking. Worked closely with technical teams and stakeholders to ensure timely project completion. Maintained project documentation, reports, and operational updates. Conducted discovery workshops to define workflows and implementation requirements. Assisted in issue tracking, escalation coordination, and operational support. Designed MIS dashboards and reporting systems using Power BI. Conducted training sessions and onboarded 700+ end users. Coordinated cross-functional teams of 15+ members for implementation delivery. Supported presales discussions, demos, and client communication. Ensured smooth communication between internal teams, vendors, and enterprise stakeholders. Supported remote coordination activities and operational reporting.
Implemented loyalty & payment SaaS solutions for 300+ retail & hospitality clients. Achieved 95% client adoption success through structured onboarding & training. Designed Power BI dashboards & AI-driven reports, reducing reporting time by 30%. Coordinated between technical and business teams for client-specific requirements.