Calgary, Alberta, Canada
At WestJet, our team focuses on leveraging hyperautomation to streamline operations and enhance system efficiency. As a certified Project Management Professional (PMP) with additional expertise in GenAI for Project Managers, I contribute to identifying opportunities for automation, ensuring system quality, and delivering innovative solutions that align with organizational goals. With over six years of experience in IT business analysis and business intelligence, I have developed a robust ability to synthesize information, manage projects, and implement solutions that address user requirements. Prior roles at Turkish Airlines and Özyeğin University enabled me to refine skills in business process design, cross-functional collaboration, and data-driven decision-making, which continue to drive impactful outcomes in my current role.
Understand the customer’s needs and identify their requirements; explore and synthesize information, conduct detailed analysis; present solution suggestions Prepare analysis documents Follow-up demands and projects Carry out project management, ensure and manage preparation and issuance of all project documents in compliance with the project management processes Create the test cases for the applications under their responsibility, when necessary, and conduct such tests Ensure the quality of the system as a whole
Support end users in adopting functional changes (e.g. training, documentation, implementation support) Design business process flow and workflow Interacting with Developers Working with Cross-Functional Teams Creating test scenarios and testing the versions Preparing of user guide, training documents or any additional template documents Analyze data to produce insights and strategies using tools such as Excel, SQL
Follow the requests of VDI, FW in Maximo and Flora Plan the business meetings with participants in Reengineering Project
Responsible for saving invoices to SAP program Arranged and determined the allowances to give to subsidiaries, key accounts etc. Managed daily credit extracts of customers and conducted the accounting transaction