Istanbul, Türkiye
HR Business Partner with 4+ years of progressive experience partnering with executive leadership in high-growth environments. Proven track record in talent acquisition, organizational design, performance management, and building scalable HR governance frameworks. Strong business acumen with hands-on experience aligning talent strategy to commercial and operational objectives.
Hiwell is a global online health and wellness platform offering accessible psychotherapy, psychiatry, and nutrition and dietetics services through a network of over 2,000 licensed experts, serving more than 1,000,000 clients across Turkey, Greece, Portugal, Spain, and France. - Reported directly to the CEO and acted as a strategic business partner to department leaders, aligning HR strategy with overall business objectives. - Established an end-to-end HR governance framework and structured the employee lifecycle across core HR functions, including recruitment, onboarding, and offboarding, to strengthen organizational effectiveness. - Led workforce planning and talent acquisition strategy, scaling the organization by 100% (~25 to ~50) within one year, managing end-to-end recruitment across Technology, Product, Data, Finance, Marketing, and Operations functions, including executive-level and international hires (Spain, France, and Greece). - Partnered with business leaders on organizational design, workforce planning, talent strategy, performance management, succession planning, internal mobility, and feedback processes to ensure alignment with growth objectives. - Designed and implemented competitive compensation and benefits strategies based on market benchmarking; led monthly payroll operations including bonuses, overtime, and benefits administration. - Strengthened employee engagement and retention through structured 1:1s, introduced new benefits and engagement initiatives. - Ensured full legal and regulatory compliance in collaboration with legal counsel; managed contracts, employee relations, terminations, and mediation processes. - Appointed as Interim Operations Manager, leading a team of 11 across Operations, Customer Success, and Partner Experience; strengthened partner and customer satisfaction while improving operational efficiency through cross-functional collaboration with Product teams to optimize systems and processes.
- Acted as a strategic People Business Partner to senior leadership across global functions, aligning people strategy with business objectives. - Partnered closely with department leaders on workforce planning, organizational design, talent strategy, and internal mobility initiatives to support departmental growth and capability development. - Managed end-to-end performance and promotion cycles in collaboration with OD and leadership teams, facilitating calibration sessions and promotion committees to ensure fair and data-driven talent decisions. - Owned annual salary review cycles and compensation decisions for assigned departments in partnership with C&B team and leadership. - Led targeted talent acquisition initiatives, aligning hiring strategy with evolving business needs. - Drove employee engagement and retention initiatives through structured 1:1s, tailored development programs, mentorship frameworks, and data-driven interventions based on employee feedback and people analytics insights. - Conducted departmental needs analyses and collaborated with leadership to design and execute strategic initiatives including training programs, assessment centers, surveys, roundtables, open forums, and employee engagement activities. - Provided strategic guidance on low performance and disciplinary cases in close collaboration with legal stakeholders. - Played an active role in organizational restructuring initiatives, leading employee communications with department leaders, managing exit processes, and participating in mediation discussions in close partnership with Legal to ensure compliance and minimize organizational risk. - Delivered periodic workforce analytics and presented insights to leadership on headcount, turnover, and talent trends to support data-driven decision-making.
- Acted as a key point of contact for People Business Partners on Workday-related requests. - Owned and executed organizational, departmental, and positional updates in Workday, ensuring data accuracy. - Analyzed and reported department-level turnover and exit data when required.
- Served as the People Business Partner for assigned departments, owning end-to-end employee lifecycle, including recruitment, performance management, and employee relations. - Partnered closely with department leaders and held regular 1:1s to enhance employee engagement and assess organizational needs. - Led full-cycle talent acquisition initiatives for engineering and operations roles, aligning hiring strategies with workforce planning and business objectives. - Facilitated the onboarding process to ensure seamless integration of new hires. - Assessed employee competencies and designed structured development initiatives, including tailored development programs, training programs, mentorship initiatives, and assessment centers, to strengthen organizational capability and support career growth. - Partnered with OD team on performance and promotion cycles, participating in calibration meetings and promotion committees. - Managed internal mobility and talent rotation processes aligned with departmental and workforce requirements. - Handled low-performance cases and termination processes in accordance with company policies. - Generated people analytics reports (turnover, headcount demographics) to support data-informed decision-making. - Contributed to continuous improvement initiatives within the People function through research and process enhancement efforts.
- Held individual and group counseling sessions under the supervision of the school counselor - Provided career and academic guidance to students