Gagan G.

Senior HR Manager @ Microsoft | HR Consulting & Strategy | Americas AI, Automation & Reduction in Workforce (RIW) Lead | Ex-Google, Ex-Adobe | 15+ Years in HR Consulting, Talent Acquisition & Leadership Hiring.

Toronto, Ontario, Canada

About

I am a results-driven HR Leader with over 15 years of experience building high-performing teams and navigating complex organizational transformations. My career has been defined by a unique dual focus: identifying world-class talent and strategically managing the workforce lifecycle at a global scale for industry leaders like Microsoft, Google, and Adobe. Currently, as a Senior HR Manager at Microsoft, I lead the MCAPS Reduction in Workforce (RIW) strategy across North America, including the US, Canada, and LATAM. My approach combines data-driven insights with empathetic leadership to manage large-scale change, job eliminations, and performance coaching. What I bring to the table: - Strategic HR Consulting: I partner with executive leadership to diagnose organizational health, coach managers, and implement solutions that drive business results. - Workforce Transformation: Lead complex initiatives such as the "One Canada Severance" project and the automation of severance calculations, resulting in over $1M+ in savings during negotiations. - Leadership Recruitment: A proven track record of scaling teams in Engineering, Sales, and Datacenter, including high-level placements for VPs, Sales Directors, and Software Architects. - Diversity & Inclusion: Serving as a Diversity SPOC, I successfully increased diversity hiring to 19% through targeted strategies and leadership engagement. I thrive in environments of rapid growth and large-scale change. Whether I am leading a team of recruiters to fill 300+ specialized roles or advising on global HR policies, my goal is always to advocate for Microsoft’s values while mitigating risk and fostering manager capability. Core Expertise: Performance Management Coaching | Workforce Planning | Leadership Hiring | HR Compliance | Diversity Recruiting | Offer Negotiations | Talent Sourcing Strategy.

Experience

  • Microsoft (Toronto, Ontario, Canada)
    • Senior Human Resources Manager
      Jul 2022 - Present · 4 yrs

      -North America RIW Leadership: Lead the MCAPS Reduction in Workforce (RIW) strategy across the US, Canada, and LATAM, partnering with Global RIF leads to enhance enterprise-wide policies. - Strategic HR Consulting: Act as a trusted advisor to leadership teams in Engineering, Sales, and Datacenter, diagnosing organizational needs and implementing coaching solutions to drive business results. - Performance & Manager Capability: Led 123+ Low Performance Management cases in 2.5 years (the highest in the team) and conducted one-on-one coaching to strengthen manager capability. - Financial Impact & Negotiations: Saved $1M+ in severance costs through expert negotiations and partnership with external counsel on mediations. - Process Innovation: Spearheaded the "One Canada Severance" project and led the automation of severance calculations via the PAC tool for Microsoft Canada. - Compliance & Advocacy: Interpret legislation and advocate for Microsoft values to mitigate legal risks across diverse geographic regions.

    • Talent Sourcing Lead
      Jan 2018 - Jul 2022 · 4 yrs 7 mos

      -Talent Strategy Leadership: Provided mentorship and priority setting for the Recruitment and Talent Sourcing team supporting Microsoft Customer and Partner Solutions (MCAPS). - High-Impact Execution: Led a team of 10 to fill 300+ specialized roles in the Dynamics 365 space within a 6-month period, focusing on professionals with 12–25 years of experience. - Executive & Diversity Hiring: Successfully hired senior leadership roles, including Azure Sales Directors, VPs of Engineering, and Head of Marketing, while serving as the Diversity SPOC for MS Canada. - Data-Driven Recruitment: Utilized predictive analytics and recruitment metrics to optimize hiring outcomes and adjust talent roadmaps in real-time. - Tech Stack Expertise: Leveraged advanced sourcing tools including LinkedIn Recruiter, GitHub, Seek-out, and ICIMS to build high-quality candidate pipelines. - Career Growth: Recognized for significant contributions to the Canada and US talent landscape with two promotions within a 12-month window.

  • Talent Acquisition Lead at Alithya
    Aug 2017 - Jan 2018 · 6 mos

  • Microsoft (Gurugram, Haryana, India · On-site)
    • Lead Recruiter
      Oct 2013 - Nov 2015 · 2 yrs 2 mos

      -Leadership Pipelines: Spearheaded the "Cloud10+" project in India, focusing on hiring senior diversity candidates for leadership-level positions. - End-to-End Staffing: Managed the full recruitment lifecycle for various business groups, ensuring a consistent bar for talent and alignment with global standards.

    • Talent Acquisition Consultant
      Aug 2011 - Oct 2013 · 2 yrs 3 mos

  • Talent Acquisition Manager at ValeurHR
    Mar 2009 - Aug 2011 · 2 yrs 6 mos

  • Lead Recruiter - APAC at Google
    Sep 2007 - Mar 2009 · 1 yr 7 mos

    -Global Talent Execution: Officially traveled to the US twice to lead the hiring for the Google Earth team, collaborating with technical teams across APAC. - Elite University Relations: Successfully executed the project for hiring graduates from Stanford and MIT. - Campus Strategy: Participated in and helped shape the Campus Hiring Project for Google India. - Full Lifecycle Management: Managed high-volume, high-bar technical recruiting in a fast-paced, global environment.