Gaëtan De Smet

Owner & Operations Director

Ghent Metropolitan Area

About

General Management Operations Management People Management Facility Management

Experience

  • Operations Director at JIMS fitness
    Sep 2012 - Present · 13 yrs 11 mos

    JIMS fitness is a fitness chain with 83+ clubs and operating in Belgium and Luxembourg. As an Operations Director we reinforce the Senior Executive Team.

  • Owner at Laxaz bvba
    Nov 2006 - Present · 19 yrs 9 mos

    With a large experience in multi-site retail and service-oriented businesses Laxaz bvba supports Executive Management teams, more in specific with operational, facility and HR challenges. Our partnerships are always customer-made depending on the scope i.e. national or international, interim or permanent position, parttime or fulltime,...

  • Chief Operating Officer at GlamSmile
    Apr 2011 - May 2012 · 1 yr 2 mos

    Remedent Inc. is a public company and creates state-of-the-art dental technologies and marketing concepts. One of the main activities is the Sales and Marketing of the GlamSmile products (veneers and whitening). Remedent is operating in 35 countries with GlamSmile studio’s in Belgium (2), China (4), Italy and Germany. Also franchise studio’s in Taiwan, Koeweit, Libanon, Oekraïne, Egypt, Saoudi-Arabië, Marocco and the UAE. The most important responsibilities: - Business Development of the GlamSmile Studio’s in Ghent, Rome, Munich and Brussels. - Online Marketing Management to increase lead generation around Europe - Responsibility for the delivery of optimal support and service to the Studio’s.

  • Central Operations Director Benelux at Fitness First
    Sep 2009 - Dec 2010 · 1 yr 4 mos

    Operational Management of the Retention, Member Services, Marketing, Purchase and Retail Department for the Benelux region. Fitness First is the market leader in the fitness industry with more than 540 clubs, more then 1,4 million members, more than 10000 employees and is operating in 20 countries in Europe, South-east Asia and Australia. The most important responsibilities: - P&L responsibility for the Retention in the Benelux. - Final responsibility for direct debits and for debt collection processes in the Benelux. - Responsibility for the increase of the “Member Experience” of our members. - Responsibility for the delivery of optimal support and service towards our clubs. - Chairman of the employees council and CPBW in Belgium and Luxembourg

  • Operations Director Belux at Passage Fitness nv
    Dec 2002 - Aug 2009 · 6 yrs 9 mos

    Operational Management of the following departments in the Support Centre: Retention, Fitness, Member Services, Marketing, HR, Retail, Purchase and Property & Facility. The most important responsibilities: - P&L responsibility on Ebitda level, in particular Membership, Total Revenue and Employment Cost. - Management of the total Capex budget Belux. - Back-up of Managing Director in the daily management. - Back-up of Regional Business Manager in the field management