Chapel Hill, North Carolina, United States
Global operations, strategic sourcing and marketing professional with 20+ years of domestic and international experience (Europe, Latin America, China and India). Resourceful manager adept at developing strategic and tactical solutions to increase competitive performance and efficiencies while reducing costs. Specialties: • Driving cross-functional productivity, quality, delivery and business process improvement initiatives globally • Negotiating agreements and understandings in multilingual / multicultural work environments • Strategic planning, brand management, marketing communications, quantitative and market analysis • Spanish (fluent), Italian/Portuguese (working knowledge), German/French (basic)
Developed Approved Supplier Onboarding Process which was implemented by business units and global support functions.
• Managed Corporate Training, UK Benefits and Translation Services. • Corporate Training – Developed global bended learning sourcing strategy. Led cross-functional team through a 6-month sourcing process to rationalize supply base. • Managed UK Benefits projects from 2011-12. • Translation Services – Developed and implemented global sourcing strategies for general, patent and Patient-reported Outcome (PRO) translations.
• Recruited into the newly created Sr. Manager position of Global Indirect Procurement. Spend base of $100+ million, 3 direct reports. • Developed and implemented new global travel, supplier ethics, and wireless policies, as well as a comprehensive supplier relationship development program with balanced scorecard. • Created formal indirect program to achieve 25% transaction reduction and exceeded first-year savings goal in travel, office supplies, personal computers, and wireless communications. • Managed and negotiated all aspects of Corporate Travel Program including travel management company, air, car, hotel and online booking. • Implemented procurement card program.
• Global Council Lead for Business Services and Marketing. • Developed category management strategies for business and marketing services.
• Negotiated agreements and implemented process improvements for corporate travel services • Managed corporate card program and negotiated annual increase in rebate potential. Implemented process improvements to meet or exceed rebate: 1) centralized program administration; 2) eliminated use of personal credit cards; 3) implemented online application process; 4) developed consistent dunning procedures; 5) co-developed T&E policy changes and communicated revisions to all employees, etc. • Negotiated 2005 retainer fee with advertising agency.