Sydney, New South Wales, Australia
Starting her career straight out of high school as a cadet in PwC’s Assurance Business, Gabriella quickly transitioned to Customer Strategy after forming a solid foundation of business operations and finance and accelerated through the business to become one of PwC’s youngest Managers in Australia. With a wealth of knowledge in customer-centered strategy, and experience working with multiple ASX 200 listed companies in Australia and large organisations in New Zealand, Gabriella has a proven track record of stakeholder management, facilitation, team leadership, and high-quality deliverables. It was only natural then, that when the opportunity arose to combine her 8 years of experience in strategy with her passion for Champagne that she audaciously switched careers to Brand Management at Moët Hennessy Australia. After 6 years at Moet Hennessy Australia and New Zealand she is now Senior Brand Manager for Veuve Clicquot & Core Bubbles in Japan after a successful period as Brand Manager Moet & Chandon bringing the brand back to #1 in Australia, and previously as Brand Manager Veuve Clicquot, living out her passion for Champagne, Strategy and Marketing.
Head of Spirits for Moët Hennessy Australia and New Zealand looking after Hennessy, Belvedere, Glenmorangie, Volcan and Ardbeg.
Gabriella is a Senior Manager in PwC’s Customer team. Gabriella has a background in customer-centric transformation, near-real time customer feedback, sales, segmentation and process reviews in a range of industries and a focus on Wealth and Banking
Gabriella is a Manager in PwC’s Customer team. Gabriella has a background in customer-centric transformation, near-real time customer feedback, sales, segmentation and process reviews in a range of industries and a focus on Wealth and Banking
Gabriella is a Senior Consultant PwC’s Customer team. Gabriella has a background in customer-centric transformation, near-real time customer feedback, sales, segmentation and process reviews in a range of industries, including Banking and Finance, HR, Medical, Resources and IT, with a passion for Wealth Management. She has worked on a wide range of engagements; including Transformation strategy, Customer segmentation, Customer and Intermediary value proposition development, Omni-channel strategy including sales coverage, processes and management, Voice of Customer feedback analysis and support, Near real time feedback strategy and implementation, Customer journey analysis, Workshop facilitation and Process efficiency reviews and KPI Scorecard evaluation in support of management rewards.
Working as a consultant in the Risk and Controls Solutions division of Assurance. Main engagements include IT audit, process analysis and risk and infrastructure support of Financial audit. Have worked on a range of clients in sectors such as Banking and finance, HR, Medical, Resources and IT. Main strengths include consideration of risk and controls work, building rapport with client contacts, audit documentation and report writing.