Gabriella Francis, OTD, ATC

Digital Health | Product Collaboration + Implementation • Healthcare Partnerships | Clinical Workflows & Technology Adoption • Customer Success

Philadelphia, Pennsylvania, United States

About

I work at the intersection of healthcare and technology, helping organizations successfully adopt digital health solutions by translating clinical needs into scalable technology implementations. Over the past several years, I have focused on bringing connected health technologies into real-world clinical environments. At Squegg, I was brought on to develop and drive the company’s clinical and healthcare vertical, leading deployments across outpatient, inpatient, and virtual care settings. This work involved partnering closely with clinicians, researchers, and healthcare organizations to support onboarding, drive adoption, and translate frontline feedback into product and growth strategies. My experience spans customer success, product collaboration, and go-to-market initiatives within digital health and healthcare SaaS. I enjoy working cross-functionally with product, engineering, and commercial teams to ensure healthcare technologies align with clinical workflows and deliver meaningful value for both providers and patients. I am a licensed occupational therapist with a doctoral degree focused on expanding the role of clinicians in designing and developing health technology. My work is driven by a passion for empowering clinicians and patients through thoughtfully designed technology that supports better outcomes and more accessible care. In addition to my work in digital health, I enjoy mentoring students and early-career clinicians interested in healthcare innovation and entrepreneurship, and frequently guest lecture at universities and professional conferences on healthcare technology, leadership, and digital transformation. I am particularly interested in opportunities across digital health, healthcare AI, and healthcare SaaS where I can contribute to customer success, product strategy, partnerships, and growth initiatives that help scale impactful healthcare technologies.

Experience

  • MySquegg (Remote)
    • Chief Executive Officer
      Feb 2023 - Present · 3 yrs 5 mos

      Chief Executive Officer - oversee technological integration in healthcare based on user demand and trends.

    • Senior Subject Matter Expert/Product Manager
      May 2022 - Feb 2023 · 10 mos

      Guiding team through the various workstreams to shift the product from general health and wellness into the health tech space.

  • Occupational Therapist Subject Matter Expert/PM at Level The Curve
    Feb 2019 - Feb 2025 · 6 yrs 1 mo

    Led development and clinical integration of assistive technology solutions designed to improve accessibility, engagement, and functional outcomes for individuals with disabilities. • Led 0→1 development of assistive health technology products, coordinating cross-functional teams through design, prototyping, testing, and clinical deployment. • Conducted market research and clinical needs assessments to inform product strategy, user experience, and adoption planning. • Partnered with designers, engineers, and clinicians to translate user needs into product requirements and functional prototypes. • Supported early product pilots and clinician training initiatives to inform product iteration and real-world implementation strategies.

  • Occupational Therapist at NYU LANGONE MEDICAL CENTER/ RUSK INSTITUTE OF REHABILITATION MEDICINE
    Jun 2021 - Aug 2024 · 3 yrs 3 mos

    Delivered interdisciplinary rehabilitation care within one of the nation’s leading academic medical centers, gaining deep insight into clinical workflows, patient engagement, and barriers to technology adoption in healthcare settings. • Provided patient-centered rehabilitation services within interdisciplinary care teams, developing expertise in complex clinical workflows and care coordination. • Implemented assistive and health technologies with patients and families, informing clinician-centered technology integration strategies. • Collaborated with physicians, therapists, and care teams to evaluate functional outcomes and adapt therapeutic interventions. • Developed a deep understanding of real-world healthcare delivery environments, informing later work in digital health product development and deployment.