Houston, Texas, United States
VALUE PROPOSITION: Gaby is a highly capable strategic senior leader with a proven ability to drive organizational success & innovation. She showcases a remarkable blend of progressive leadership experience, strong financial acumen, & technical expertise. Her career trajectory demonstrates consistent advancement from analytical roles to senior leadership positions, managing large teams & substantial P&Ls across multiple industries introducing consistent cost savings & revenue optimization. Gaby's technical proficiency is evident through her AWS certifications & experience with various platforms, complemented by her strategic planning & execution skills in business development, digital transformation, & cross-functional leadership. Notably, her strengths in change management, process optimization, & program management have been consistently applied across industries, showcasing her versatility & adaptability. INDUSTRIES: Cloud compute, electricity, infrastructure engineering, auto manufacturing, natural gas, residential construction & real estate. FUNCTIONS: Budgeting, marketing, strategy, security, finance, operations, business development; sales performance, vendor, supply risk & technical program management; negotiations, P&L ownership. SELECT ACHIEVEMENTS: Strategy & modeling: EBITDA driven transaction approval modeling, cost benefit / economics driven sales. Overhauled a commission structure from discretionary to 100% sales driven. Developed an analytics-driven strategy for growth by industry & region based on margin & penetration opportunity. Planning & execution: Developed expansion business plans; validating margin opportunity & competitive landscape; identified operational requirements. Led team of 90 to bring to fruition. Sales optimization: Developed sales strategies with customer lifetime value sales approach; channel, customer experience; acquisition/prospect & retention lead generation & ROI segmentation. Operational effectiveness: Identified & led process improvements, maintaining lean, engaged team alongside income growth. Upgraded proprietary platform: call center & sales interfaces, channel value segmentation; pricing & contracting automation. Budgeting & financials: in each role yielded 15%-45% unit O&M savings via ROI action, automation, vendor negotiations. Developed & presented to CFO cost of capital analysis influencing favorable changes to cost of capital rate. AWS: Anticipate strategic opportunities - leverage genAI to mitigate security, operational, financial, & attrition risks throughout cloud customer lifecycle.
My work centers on identifying systemic issues to improve security, sales, delivery, and support motions through data-driven analysis, stakeholder alignment, and developing global mechanisms to strengthen security, escalation culture, and operational efficiencies. I excel at translating complex data into actionable insights, now at faster speeds leveraging gen AI. Working backward from customer outcomes, design program requirements, incubate solutions, and scale mechanisms from concept to implementation. Leading enterprise-wide innovation, conceived and launched an Amazon-wide GenAI transformation initiative that will scale to benefit AWS's entire $108B annual revenue, 200,000-FTE organization. Conceptualized and drove a metadata tagging solution leveraging Amazon Bedrock, projecting $60MM annual savings (in single BU of $6.3B annual revenue, 24,000 FTEs, Amazon-wide benefit TBD). Leading without formal authority as an individual contributor, recruited and led a volunteer team across 12 Amazon organizations, including engineers, data scientists, and cross-functional managers to develop this solution into production. Comprehensive change management approach includes designing retrospective bar raiser programs that achieved 700% volunteer growth, authoring data-driven insight narratives that drive operational improvements, and driving adoption through executive engagement, including a C-suite level fireside chat series. This strategic program transforms manual processes into automated insights, reducing analysis time by 70% while enabling proactive risk identification and systematic improvement of operational processes enterprise-wide.
Loving what I do! Leading with customer obsession with a focus on security: enabling enterprise transformation by working backwards from customer and partner business outcomes. Leverage AWS Services including genAI and AI/ML to drive security, operational, economic, and financial excellence. Work backwards from customer outcomes to design program requirements; design, incubate, launch and scrappily scale mechanisms. Role requires enhanced abilities to self-start and strategize, operate independently, multitask, negotiate, communicate clearly to influence without authority and drive change in $6.3B annual revenue organization of 24,000 towards operational efficiency and volunteering of cross-functional teams. Introduced and facilitated best practices shares; strategic opportunity cost tracks: economics, financial, strategic analyses.
Role carried over with acquisition. See CenterPoint Energy description below.
Energy Capital Partners is a private equity firm with over 60 current or realized transactions, including Calpine and Dynegy. See more at: https://investors.centerpointenergy.com/news-releases/news-release-details/centerpoint-energy-and-energy-capital-partners-complete-sale
Promoted into role to have P&L accountability for residential and small business retail natural gas sales: $57MM annual revenue, 65,000 meters, 6 states. Owned BU day-to-day operations and strategic vision with direct and indirect oversight of units contributing to division success. Required enhanced abilities to multitask, delegate, direct others, negotiate, and communicate clearly with emotional intelligence for effective influence and collaboration. Led team of nine both local and remote over (with personal responsibility for several of following): business development, go-to-market strategy, seven direct and indirect sales channels development and management; strategy and analytics; sales and O&M forecasts; operations and systems; portfolio (product development, pricing, risk), credit risk, vendor management and negotiation; indirect ownership of legal agreements, regulatory, marketing strategy and execution. Select achievements: 1. Streamlined & renegotiated with partners, yielding 45% O&M savings. Corrected billing O&M recognition netting $2MM uplift. 2. Upgraded proprietary platform: call center & sales interfaces, value segmentation, pricing & contracting process automation. Replaced manual work with repeatable processes & prospect to close automation on AWS platform.
Role created with acquisition. Led natural gas commercial and industrial pricing team of three remote: $3.8B annual revenue, 30,000 meters, 30 states. Lead author of pricing strategy roadmap. Select achievements: 1. Six months with company, selected to lead Atmos Energy acquisition and C-suite updates: 2-months to on-board, 4-months to fully integrate. 2. Nine months with company, earned one of three corporate-wide placements to participate in executive-offsite planning.
See more at: https://investors.centerpointenergy.com/news-releases/news-release-details/centerpoint-energy-closes-agreement-acquire-continuum-energys
Recruited into newly created role to support EVP with analytics, P&L management, & pricing for commercial and industrial retail gas sales: $1B annual revenue, 6,000 meters, 25 states – responsible for decision making analytics, long term financial planning, budgets, P&L forecast and variance analysis, sales performance management analytics for all remote sales reps, program pricing. Two person team. Select achievements: 1. Designed a new-to-company compensation structure to overhaul from discretionary to 100% sales driven commissions. 2. Upgraded pricing to capture MTM, volume variance, unhedgeable risks, including tool to pass-through eligible costs. 3. Developed analytics-driven strategy for growth by industry & region based on margin & penetration opportunity. 4. Have a clear value chain understanding & ability to translate exposures to sales team, incorporate risk management in pricing decisions, & educate sales into how contracting activity translates into realized financial performance.
Promoted to co-manage with SVP C&I retail power P&L: $1.4B annual revenue, 60,000 meters, 10 states. Led team of six over business analytics & insights for sales strategy & tactics; industry trends, competitive, customer needs analyses; revenue planning, margin forecasting & variance analysis; sales KPI’s, opportunity pipeline management & monthly business reviews; sales compensation management & sales quota setting; identifying levers to expenses & EBITDA & mitigate risks to P&L (wholesale, usage, regulatory). Select achievements: 1. Implemented P&L analysis yielding 18% O&M savings: $4MM owned budgets, $3MM allocated budgets; 70% capital budget savings. 2. Recommended expense recognition changes which led to FP&A analysis & +$2MM in P&L savings. 3. Provided guidance in identifying potential customers. Led strategic initiatives for customer segmentation & lifetime value, prospects development, customer service platform refinement, & sales platform optimization. 15% incremental margin. 4. Developed & presented to CFO & senior leaders cost of capital analysis influencing favorable changes to cost of capital rate. 5. Streamlined own BU yielding +$1MM savings 2011–2013 while enhancing team productivity, sales operations, & development.
Hand-picked to design & lead new markets: C&I retail expansion into 9 states; $10MM O&M & capital budget. Developed business plans & valuation models for PJM, ISO-NE, NYISO; validating business rules, regulatory, margin opportunity, competitive landscape; & identifying full operational requirements. Presented to C-suite & regulatory agencies for approvals. Cross-functional teaming: led cross-functional group of 90 internal stakeholders to launch BU & collect business requirements; directly managing regulatory, web, sales, retail operations, tax, accounting, financial reporting, & communications deliverables.
Recruited to lead a team of 3 SAS coders over power supply forecasts; attrition, conversion, sales mix & products development assumptions. Enhanced models with term/price mix, competitive pricing, customer dynamics, and forward gas views. Improvements yielded $3MM savings through rolling-long-position removal and $1.5MM through annual-consumption-to-monthly-shape optimizations.