Gabriela Menezes

Crew Manager | Human Resources | Fleet Personnel | Crewing Specialist | Gestão de Tripulações

Portugal

About

With 5 years of expertise in end-to-end recruitment and selection processes, I have a degree in psychology with a specialization in organizational psychology. Passionate about engaging with diverse cultures, I thrive on daily communication and continuously seek opportunities to acquire new skills.

Experience

  • Crew Manager & Human Resources at Grupo ETE
    Mar 2024 - Present · 2 yrs 4 mos

    Grupo ETE is Portugal’s largest and most experienced maritime-port group, with over 85 years of expertise in the shipping industry. Among its diversified operations, the group stands out in container shipping and crew management, delivering high-quality, integrated maritime services across Europe, Africa, and South America. Responsibilities: - Crew Manager – Container Vessel Fleet: Responsible for the full crewing operations of 5 container vessels, managing over 120 seafarers across Deck and Engine departments, ensuring compliance, efficiency, and crew welfare. - Seafarer Lifecycle Management: Handling the complete crew lifecycle: recruitment, onboarding, induction, performance appraisals, succession planning, training coordination, and exit interviews. - Crew Planning & Rotation: Executing crewing strategy and forecasting crew rotations based on vessel schedules, skill levels, certifications, and availability—ensuring optimal deployment within budget and charterer requirements. - Compliance & Certification Oversight: Ensuring all crew members possess valid documentation and certifications in accordance with Flag State, STCW, and charterer requirements. - Crew Welfare & Logistics Support: Serving as the primary contact for seafarers, managing travel, visa support, accommodation, and compensation-related queries. - Records & Systems Management: Maintaining crew lists and monitoring documentation and certification validity. Managing personnel data and assignment history in the OMEGA/Soft-team system, ensuring all records are up to date.

  • IT Talent Acquisition Specialist at Luxoft
    Jan 2023 - Dec 2023 · 1 yr

  • IT Recruiter & Talent Manager at EVPConnect
    Apr 2021 - Dec 2022 · 1 yr 9 mos

    EVPConnect is a IT consulting company, specialized in Recruitment, Outsourcing, and Relocation of IT Professionals, especially Brazilians. Support to the selection / hiring processes: - Hunting IT profiles / Boolean search (Java, .Net, QA) - First contact with the candidate - Behavioral interview - Proposal submission Talent management: - Forwarding of those selected for hiring with the Personnel Department - Administrative management of consultants - Assistance in Welcome activities and Onboarding with staff - Managing consultants, contract (explain/clarify employees'contracts) and relocation in technology area - Follow-up with the employees - Work on the needs assessment of international candidates for immigration and relocation

  • Waitress at Marriott Hotels
    Aug 2019 - Mar 2021 · 1 yr 8 mos

    - Customer service in restaurant, room-service and bar - Banquet and event service - Hostess service, welcoming clients and escorting them to their table

  • F&B Staff at Talenter™
    May 2015 - Aug 2019 · 4 yrs 4 mos

    Talenter ™ Group is a Outsourcing Company with more than 400 clients, in the most varied sectors of activity: Management, Hospitality, Industry, IT, Human Resources, Catering, Sales, etc. Table service, bar service, and events in 5 stars hotels, such as: - Epic Sana Lisboa; - Fundação Calouste Gulbenkian; - Pestana Palace Hotel; - The Lumiares Hotel & Spa